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wpDiscuz Comment Search box not working

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Fran Monaj
Posts: 8
Customer
Topic starter
(@fran-monaj)
Member
Joined: 7 months ago

The comments are allowed in wpDiscuzz, WP and Learndash Courses, lessons and the other sections. I attach screenshot of wpDiscuzz config.

 

We do not find any code blocking the search bar and comment form.

Captura de pantalla 2022 02 04 a las 14.45.36

 

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Astghik
Admin
(@astgh)
Joined: 5 years ago

Illustrious Member
Posts: 5387

@fran-monaj,

We've checked it again and don't find such an issue on our test websites. We'll need the admin login details to check the issue. If you don't want to share admin login details of your website I may suggest you create a dev/staging copy of your website in some sub-domain. Remove all information that you don't want to share, make sure the problem exists and send admin details to info[at]gvectors.com email address. You can use Duplicator to create that site.

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Fran Monaj
Posts: 8
Customer
Topic starter
(@fran-monaj)
Member
Joined: 7 months ago

We send you the admin details by email. Thanks

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Astghik
Admin
(@astgh)
Joined: 5 years ago

Illustrious Member
Posts: 5387

Thank you Fran Monaj!

We're going to check the issue. Please wait a bit. I'll update this topic ASAP. 

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Astghik
Admin
(@astgh)
Joined: 5 years ago

Illustrious Member
Posts: 5387

@fran-monaj,

Please open a plugin editing feature, to allow the developers to check the issue.

More info in this article: https://www.ionos.com/community/websites-ecommerce/wordpress/activate-wordpress-theme-and-plug-in-editor/

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Fran Monaj
Posts: 8
Customer
Topic starter
(@fran-monaj)
Member
Joined: 7 months ago

Hello

We created the line inside wp-config but the plugin editing feature do not appears.

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Astghik
Admin
(@astgh)
Joined: 5 years ago

Illustrious Member
Posts: 5387

Hi Fran Monaj,

It shows fine in our case.  Please wait a bit, the developers are already started checking the issue. 

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Astghik
Admin
(@astgh)
Joined: 5 years ago

Illustrious Member
Posts: 5387

@fran-monaj,

The issue is fixed by our developers. Please see the descriptions of the issues delow: 

1. The comment form was missing due to the CSS code you've added. Please see the screenshot below. Now we've commented it out. 

image

2. Regarding the comment search field. Somehow the `comment_count` was 0 in the wp_posts table for the post where the search field was missing. We cannot say why it happened. It may be due to some migration or somehow else. We've fixed it and now everything is working fine. 

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Fran Monaj
Posts: 8
Customer
Topic starter
(@fran-monaj)
Member
Joined: 7 months ago

Hello

 

A lot of thanks! Now the comments appears in all the lessons.

 

Also we need to hide the comment form (we made it with the css) and block all new comments and replies. Is this possible?

 

We want to leave the old comments and the search box but we do not want new comments and replies.

 

Regards

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Astghik
Posts: 5387
Admin
(@astgh)
Illustrious Member
Joined: 5 years ago
Posted by: @fran-monaj

Also we need to hide the comment form (we made it with the css) and block all new comments and replies. Is this possible?

This article should be helpful for you to hide the comment form: https://www.wpbeginner.com/wp-tutorials/how-to-completely-disable-comments-in-wordpress/  

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