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wpDiscuz Comment Search box not working

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Fran Monaj
Posts: 8
Customer
Topic starter
(@fran-monaj)
Member
Joined: 7 months ago

Hello

 

The search box of wpDiscuz Comment Search addon only appears in some lessons from Learn dash, how can i solve it?

 

I attach screenshots

 

Thanks

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17 Replies
Astghik
Posts: 5387
Admin
(@astgh)
Illustrious Member
Joined: 5 years ago

Hi Fran Monaj,

The screenshot is missing. 

It'd be better if you leave the example URL to allow us to check the issue. 

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Fran Monaj
Posts: 8
Customer
Topic starter
(@fran-monaj)
Member
Joined: 7 months ago

Hello

 

It is a private academy website, so you can not see the issue.

 

Anyways, the problem is than the search box only appears in some lessons of Learndash. We need this box in all the lessons/courses. Do you know what is happening?

 

I attach again the screenshots.

 

Regards

Captura de pantalla 2022 02 01 a las 13.53.45
Captura de pantalla 2022 02 01 a las 13.54.42
Captura de pantalla 2022 02 01 a las 13.55.18

 

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1 Reply
Astghik
Admin
(@astgh)
Joined: 5 years ago

Illustrious Member
Posts: 5387

@fran-monaj,

Please let us know if you've done any customizations with the wpDiscuz plugin.

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Fran Monaj
Posts: 8
Customer
Topic starter
(@fran-monaj)
Member
Joined: 7 months ago

As far as we know the plugin have not any customizations.

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1 Reply
Astghik
Admin
(@astgh)
Joined: 5 years ago

Illustrious Member
Posts: 5387

@fran-monaj,

Please let us know why the comment form is missing? Is the commenting feature missing? 

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Fran Monaj
Posts: 8
Customer
Topic starter
(@fran-monaj)
Member
Joined: 7 months ago

The comment search box is what is missing, we don't know why.

That is the reason why we are writing here in the support forum, you can see the incidence in the screenshots that we included in the last message.

The comment search box only appears in some lessons, it should appear in all of them.

Please review it and give us a solution.

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1 Reply
Astghik
Admin
(@astgh)
Joined: 5 years ago

Illustrious Member
Posts: 5387

@fran-monaj,

We mean the comment form, not the search box. We need to know why. Have you closed the comments or you've made some changes and moved it somewhere else? 

image

We don't find such an issue on our test websites it works fine. We've checked several times. This is something specific in your case. So we need to know how you've configured it. 

 

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