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Notification about flagged comments in WordPress admin

10 Posts
2 Users
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Posts: 6
Customer
Topic starter
(@alexander-puzanov)
Member
Joined: 2 years ago

Hello team,

When a user clicks the Report/Flag icon on a comment and submits the form, no email notification is delivered.

Expected: an email to the site admin (or configurable recipients) and a visible entry inside WP Admin → Comments (e.g., a “Reports” column or details on the comment edit screen).

 
Maybe there is some kind of hook?
 

9 Replies
Astghik
Posts: 6513
Admin
(@astgh)
Illustrious Member
Joined: 8 years ago

Hi,

We don't find such an issue on our test websites. Could you please send the admin login details to info[at]gvectors.com email address? I'll ask the developers to check the issue for you.


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8 Replies
Customer
(@alexander-puzanov)
Joined: 2 years ago

Member
Posts: 6

@astgh I sent


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Astghik
Admin
(@astgh)
Joined: 8 years ago

Illustrious Member
Posts: 6513

@alexander-puzanov 

The developers are unable to make changes in the addon’s code. Whenever they try to modify anything for debugging, they get an error. Please fix this and let us know. Alternatively, you can provide FTP access.


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Customer
(@alexander-puzanov)
Joined: 2 years ago

Member
Posts: 6

@astgh i fix, and send ftp


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Astghik
Admin
(@astgh)
Joined: 8 years ago

Illustrious Member
Posts: 6513

@alexander-puzanov 

Please share the email subject, as we couldn’t find the email.


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Customer
(@alexander-puzanov)
Joined: 2 years ago

Member
Posts: 6

@astgh ok. sent again


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Astghik
Admin
(@astgh)
Joined: 8 years ago

Illustrious Member
Posts: 6513

@alexander-puzanov 

This is not an issue with the wpDiscuz Comment Report & Flagging addon. On your website, the wp_mail function doesn’t work at all.

Please identify the plugin causing the problem. You can also contact your hosting support and ask them to check the issue.


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Customer
(@alexander-puzanov)
Joined: 2 years ago

Member
Posts: 6

@astgh  I don't need email notifications - I need notifications with complaints in the admin panel. 

 

// I have 100-200 new comments every day, my mail will just be filled with notifications


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Astghik
Admin
(@astgh)
Joined: 8 years ago

Illustrious Member
Posts: 6513

@alexander-puzanov 

I'm sorry, but this integration is not included in the addon. 

Currently, we have paid plugin customization and custom addon development services at the gVectors Team. They can assess the work and create it for you. Just contact us via sales[at]gvectors.com email address and send a list of requirements you'd like to have.


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