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"Data are not inserted" error

12 Posts
3 Users
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Posts: 7
 Sean
Customer
Topic starter
(@smitchell1547)
Member
Joined: 8 years ago

Hi,

just purchased the plugin, when users click Report comment, pop up appears, but when you press submit, it n this error and wont report comment"Data are not inserted"

 

Can you help please, as I would really like to get this implemented?

 

Cheers

Sean

11 Replies
Posts: 7
 Sean
Customer
Topic starter
(@smitchell1547)
Member
Joined: 8 years ago
report
Reply
Posts: 4213
 Tom
Admin
(@tomson)
Famed Member
Joined: 10 years ago

Hi Sean,

could you please deactivate, delete and install this addon again?

Reply
Posts: 7
 Sean
Customer
Topic starter
(@smitchell1547)
Member
Joined: 8 years ago

I will try now! Will report back in a min...

Reply
Posts: 4213
 Tom
Admin
(@tomson)
Famed Member
Joined: 10 years ago

If it doesn't help, please send the admin login details to support[at]gvectors.com email address, we'll check and find the problem.

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