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Our team is currently on holiday, so support will be limited during this period. Response times may be slower than usual, and some inquiries may be delayed. We appreciate your patience and understanding, and we’ll resume our usual support by the end of August.

 

"Data are not inserted" error

12 Posts
3 Users
0 Reactions
9,502 Views
Posts: 7
 Sean
Customer
Topic starter
(@smitchell1547)
Member
Joined: 9 years ago

Hi,

just purchased the plugin, when users click Report comment, pop up appears, but when you press submit, it n this error and wont report comment"Data are not inserted"

 

Can you help please, as I would really like to get this implemented?

 

Cheers

Sean

11 Replies
Posts: 7
 Sean
Customer
Topic starter
(@smitchell1547)
Member
Joined: 9 years ago
report
Reply
Posts: 4233
 Tom
Admin
(@tomson)
Famed Member
Joined: 10 years ago

Hi Sean,

could you please deactivate, delete and install this addon again?

Reply
Posts: 7
 Sean
Customer
Topic starter
(@smitchell1547)
Member
Joined: 9 years ago

I will try now! Will report back in a min...

Reply
Posts: 4233
 Tom
Admin
(@tomson)
Famed Member
Joined: 10 years ago

If it doesn't help, please send the admin login details to support[at]gvectors.com email address, we'll check and find the problem.

Reply
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