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[Solved] Reset Activation Keys  

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David Kraljic
(@david-kraljic)
Member Customer

We moved our site to a staging URL. Now activation keys won't work. I guess you have to reset them? 

Order #
#32669
#33200

We are going to do this again very soon. Is there no way to reset the keys ourselves
And can we use the keys we purchased on multiple versions of the same site, like dev, stage and production?

Posted : 04/04/2020 4:22 pm
Astghik
(@astghik)
Support Team Admin

Hi @david-kraljic,

yes, we've just reset the keys. Now the add-ons can be activated on the main domain. 

We are going to do this again very soon. 

The add-ons should not be activated on a test website. 

 Is there no way to reset the keys ourselves

No, you'll need to contact us.

And can we use the keys we purchased on multiple versions of the same site, like dev, stage and production?

The add-ons work fine without activation. The activation is necessary to get new updates. Please do not activate this plugin if you are on the local host (127.0.0.1) or you use IP address to access to WordPress website. This plugin should only be activated if WordPress is located in WEB under a real domain name.

Posted : 04/04/2020 4:28 pm
David Kraljic
(@david-kraljic)
Member Customer

nevermind - it seems to work now

Posted : 04/04/2020 4:31 pm
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