I updated from mistake cross blog posting 5 months earlier,
can you please extend the period ?
Do i have to cancel maybe the update?
What should i do ?
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Our team is currently on holiday, so support will be limited during this period. Response times may be slower than usual, and some inquiries may be delayed. We appreciate your patience and understanding, and we’ll resume our usual support by the end of August.
Jun 28, 2021 9:50 pm
12 Replies
Jun 29, 2021 9:58 am
Please let me know what do you mean saying "updated"? Are you referring to "renewing the license key"?
Jun 29, 2021 10:52 am
Are you referring to "renewing the license key"?
yes exactly, supposed to end on November 21 and then renew.
Jun 30, 2021 4:27 pm
Do i have to cancel the transaction ?
Jun 30, 2021 4:48 pm
Jun 30, 2021 5:17 pm
We've checked your cross-posting licenses. You've activated the licenses in different domains. So the second license was purchased for another website, it was not a renewal of your first website license. In other words, the licenses you have are single site licenses and are activated for different website, we cannot prolonge the expiration date for the second purchased website.
Jun 30, 2021 5:36 pm
We can prolong the new license key if you're not going to use the old license on the old website and you're going to have only one license for one website.
Jun 30, 2021 7:19 pm
what you talk about ? what domain ?
Jun 30, 2021 9:23 pm
- the old one is activated in this domain: cannabisinfo.gr
- the new one is activated here: adultforum.gr
So you've purchased the second license for a different forum, it was not a renewal for the old license. Am I right?
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