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registration extension

13 Posts
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Posts: 230
Customer
Topic starter
(@mariosgr)
Member
Joined: 5 years ago

I updated from mistake cross blog posting 5 months earlier,

can you please extend the period ?

Do i have to cancel maybe the update?

What should i do ?

12 Replies
Posts: 4168
 Tom
Admin
(@tomson)
Famed Member
Joined: 9 years ago

@mariosgr,

Please let me know what do you mean saying "updated"? Are you referring to "renewing the license key"?

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Posts: 230
Customer
Topic starter
(@mariosgr)
Member
Joined: 5 years ago
Posted by: @tomson

Are you referring to "renewing the license key"?

yes exactly, supposed to end on November 21 and then renew.

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Posts: 230
Customer
Topic starter
(@mariosgr)
Member
Joined: 5 years ago

Do i have to cancel the transaction ?

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3 Replies
 Tom
Admin
(@tomson)
Joined: 9 years ago

Famed Member
Posts: 4168

@mariosgr,

Please wait. I'll update this request soon.

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 Tom
Admin
(@tomson)
Joined: 9 years ago

Famed Member
Posts: 4168

@mariosgr,

We've checked your cross-posting licenses. You've activated the licenses in different domains. So the second license was purchased for another website, it was not a renewal of your first website license. In other words, the licenses you have are single site licenses and are activated for different website, we cannot prolonge the expiration date for the second purchased website.

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 Tom
Admin
(@tomson)
Joined: 9 years ago

Famed Member
Posts: 4168

@mariosgr,

We can prolong the new license key if you're not going to use the old license on the old website and you're going to have only one license for one website.

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Posts: 230
Customer
Topic starter
(@mariosgr)
Member
Joined: 5 years ago

what you talk about ? what domain ?

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1 Reply
 Tom
Admin
(@tomson)
Joined: 9 years ago

Famed Member
Posts: 4168

@mariosgr,

  • the old one is activated in this domain: cannabisinfo.gr
  • the new one is activated here: adultforum.gr

So you've purchased the second license for a different forum, it was not a renewal for the old license. Am I right?

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