error message checkout ERROR CODE:PE101  

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hsinfo
(@hsinfo)
New Member Customer
Joined: 2 months  ago
Posts: 2
12/07/2018 5:42 pm  

Hi,

We bought the Advanced Attachments addon, but we had ERROR CODE:PE011 during the checkout.

Our paypal says the transaction is completed (Transaction code: 4VV17614S9803480X), but in our account the order results like pending payment.

Please help us to receive our order,

thanks

HS

 


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Tom
 Tom
(@tomson)
Support Team Admin
Joined: 3 years  ago
Posts: 2744
12/07/2018 7:18 pm  

Hi @hsinfo,

Thank you for your purchase. Yes, payment was made successfully. We just set the order complete. please check your email or login to You Account page at gVectors.com to get product download link and license key.


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hsinfo
(@hsinfo)
New Member Customer
Joined: 2 months  ago
Posts: 2
12/07/2018 7:20 pm  

Perfect, thanks for the rapid answer!

 

Best Regards,

HS


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coolbest
(@coolbest)
New Member Customer
Joined: 2 months  ago
Posts: 1
21/07/2018 11:46 am  

Hi. I have the same problem. Paid through the card addon " myCred"


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Tom
 Tom
(@tomson)
Support Team Admin
Joined: 3 years  ago
Posts: 2744
21/07/2018 1:53 pm  
Posted by: coolbest

Hi. I have the same problem. Paid through the card addon " myCred"

Thank you for letting us know @coolbest, your order is updated.


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