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error message checkout ERROR CODE:PE101


hsinfo
Posts: 2
Customer
Topic starter
(@hsinfo)
Member
Joined: 3 years ago

Hi,

We bought the Advanced Attachments addon, but we had ERROR CODE:PE011 during the checkout.

Our paypal says the transaction is completed (Transaction code: 4VV17614S9803480X), but in our account the order results like pending payment.

Please help us to receive our order,

thanks

HS

 

4 Replies
Tom
Posts: 3748
 Tom
Admin
(@tomson)
Support Team
Joined: 7 years ago

Hi @hsinfo,

Thank you for your purchase. Yes, payment was made successfully. We just set the order complete. please check your email or login to You Account page at gVectors.com to get product download link and license key.

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hsinfo
Posts: 2
Customer
Topic starter
(@hsinfo)
Member
Joined: 3 years ago

Perfect, thanks for the rapid answer!

 

Best Regards,

HS

Reply
coolbest
Posts: 1
Customer
(@coolbest)
Member
Joined: 3 years ago

Hi. I have the same problem. Paid through the card addon " myCred"

Reply
Tom
Posts: 3748
 Tom
Admin
(@tomson)
Support Team
Joined: 7 years ago
Posted by: coolbest

Hi. I have the same problem. Paid through the card addon " myCred"

Thank you for letting us know @coolbest, your order is updated.

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