error message checkout ERROR CODE:PE101  


hsinfo
Posts: 2
Customer
(@hsinfo)
Member
Joined: 9 months ago

Hi,

We bought the Advanced Attachments addon, but we had ERROR CODE:PE011 during the checkout.

Our paypal says the transaction is completed (Transaction code: 4VV17614S9803480X), but in our account the order results like pending payment.

Please help us to receive our order,

thanks

HS

 

4 Replies
Tom
Posts: 2912
 Tom
Admin
(@tomson)
Support Team
Joined: 4 years ago

Hi @hsinfo,

Thank you for your purchase. Yes, payment was made successfully. We just set the order complete. please check your email or login to You Account page at gVectors.com to get product download link and license key.

Reply
hsinfo
Posts: 2
Customer
(@hsinfo)
Member
Joined: 9 months ago

Perfect, thanks for the rapid answer!

 

Best Regards,

HS

Reply
coolbest
Posts: 1
Customer
(@coolbest)
Member
Joined: 8 months ago

Hi. I have the same problem. Paid through the card addon " myCred"

Reply
Tom
Posts: 2912
 Tom
Admin
(@tomson)
Support Team
Joined: 4 years ago
Posted by: coolbest

Hi. I have the same problem. Paid through the card addon " myCred"

Thank you for letting us know @coolbest, your order is updated.

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