I made a bulk purchase yesterday but made a mistake in one of the items (My error tho). I intend adding "Wp-foro User custom fields" instead of "Wp-foro Private Message". I later realized that after I completed the transaction (I even contacted supports immediately but no reply yet). Please, what should I do to correct this?
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Our team is currently on holiday, so support will be limited during this period. Response times may be slower than usual, and some inquiries may be delayed. We appreciate your patience and understanding, and we’ll resume our usual support by the end of August.
Oct 31, 2018 12:31 pm
7 Replies
Oct 31, 2018 3:57 pm
Hi @jmobile,
Thank you for your purchases.
We'll change the orders within 12 hours. Please wait. I'll update this topic once I got some news for you.
Oct 31, 2018 4:43 pm
Hi @jmobile,
Thank you for your purchases.
We'll change the orders within 12 hours. Please wait. I'll update this topic once I got some news for you.
I don't think there's need for that anymore. I have already purchase "Wp-foro User custom fields" separately. You can just issue a refund on "Wp-foro Private Message". Or extend "Wp-foro User custom fields" to 2yrs and cancel "Wp-foro Private Message" license cos I don't want it. Thanks!
Nov 03, 2018 1:01 pm
Hello @Astghik,
It's been a while now. What's happening???
Nov 12, 2018 4:47 pm
Hello, for how long am I going to wait? I think it's better you just come straight that you're not gonna do something about it than just keeping me in the dark. smh!
Nov 13, 2018 5:49 pm
Hi @jmobile,
We've just issued a refund. You'll get the email notification soon.
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