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[Solved] wpDiscuz - myCRED Integration stopped working

18 Posts
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vengeance
Posts: 12
Topic starter
(@vengeance)
Active Member
Joined: 3 months ago

Hello, I am sorry for being all over the place, but there is an issue once again.

For some reason my wpDiscuz - myCRED Integration stopped working and plugin itself deactivated, and after I activated it, it started asking for a activation code which I though I had. The code I have in myCRED plugin in license tab isn't working and says i already used it. Don't have anything else since it was originally bough by a person who created my site.

Can we do something about it? Is there any info I can provide to receive the activation code? Proof of ownership to the site or anything? I could provide an email that was used to make a purchase if needed. I have also been asked to provide the Purchase ID which i don't think i have either since i wasn't the one who originally bought the plugin.

Or is there something i'm simply doing wrong?

I have contacted the support@gvectors.com as the plugin suggested but received no answer.

17 Replies
Astghik
Posts: 5475
Admin
(@astgh)
Illustrious Member
Joined: 5 years ago

Dear @vengeance,

Please provide us the order ID so we will be able to check the issue. 

vengeance
Posts: 12
Topic starter
(@vengeance)
Active Member
Joined: 3 months ago

as i mentioned already, i don't have it since i wasn't the one who bought the plugin originally, it was a person who built a site. is there anything from my WP console that i can provide that will do as a proof of purchase etc.?

1 Reply
Astghik
Admin
(@astgh)
Joined: 5 years ago

Illustrious Member
Posts: 5475

@vengeance,

Please provide teh URL of the website where the addon is activated.  

vengeance
Posts: 12
Topic starter
(@vengeance)
Active Member
Joined: 3 months ago
13 Replies
Astghik
Admin
(@astgh)
Joined: 5 years ago

Illustrious Member
Posts: 5475

ok @vengeance.

Thank you! We'll check and let you know soon. 

 

Astghik
Admin
(@astgh)
Joined: 5 years ago

Illustrious Member
Posts: 5475

@vengeance,

The code I have in myCRED plugin in license tab isn't working and says i already used it.

Please provide the key. 

vengeance
(@vengeance)
Joined: 3 months ago

Active Member
Posts: 12

@astgh eaf8f3a98b640ec145ce0eff943a8147

Astghik
Admin
(@astgh)
Joined: 5 years ago

Illustrious Member
Posts: 5475

@vengeance,

The key is activated on another website. You should disconnect the license from that website before activating it on your current website. 

vengeance
(@vengeance)
Joined: 3 months ago

Active Member
Posts: 12

@astgh sqzr.ru is the only site i have, i have no idea where else this code is used

Astghik
Admin
(@astgh)
Joined: 5 years ago

Illustrious Member
Posts: 5475

@vengeance,

Contact the person who created the website and ask him if the addon is activated by him. 

vengeance
(@vengeance)
Joined: 3 months ago

Active Member
Posts: 12

@astgh i don't keep contact with the person, can you at least tell me which site uses that code?

Astghik
Admin
(@astgh)
Joined: 5 years ago

Illustrious Member
Posts: 5475

@vengeance,

For security reason, we can't. 

vengeance
(@vengeance)
Joined: 3 months ago

Active Member
Posts: 12

@astgh that code i sent is literally in my WP console under the license tab of my plugin, no one else has the acces, how come i can't force use it?

Astghik
Admin
(@astgh)
Joined: 5 years ago

Illustrious Member
Posts: 5475

@vengeance,

Please try to activate again. 

vengeance
(@vengeance)
Joined: 3 months ago

Active Member
Posts: 12

@astgh succesful! Many thanks. May i at least ask what exactly "did it"? since i am positive it wasn't used anywhere else i assume you just reset it?

Astghik
Admin
(@astgh)
Joined: 5 years ago

Illustrious Member
Posts: 5475

@vengeance,

Yes, we've reset the key. 

vengeance
(@vengeance)
Joined: 3 months ago

Active Member
Posts: 12

@astgh many thanks once again!

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