Notifications
Clear all

plugin removes tags/classes on page

8 Posts
2 Users
0 Likes
3,399 Views
Posts: 16
Customer
Topic starter
(@pszkodlarskiyahoo-com)
Member
Joined: 6 years ago

Hello, we love the plugin, but it removes some tags/classes from our web page ( https://tiko-traders.com/) and is causing CSS issues.

For example, it removed a class from the header social icons, and more in the right side widget (under slider)

How can we resolve it?

Here's the original theme to compare. http://wp.magnium-themes.com/himmelen/himmelen-1/

Thanks.

7 Replies
Astghik
Posts: 5912
Admin
(@astgh)
Illustrious Member
Joined: 6 years ago

Hi Peter szkodlarski,

We need admin access to find and fix the problem, could you please send admin login details to support[at]gvectors.com email address?

Reply
1 Reply
Customer
(@pszkodlarskiyahoo-com)
Joined: 6 years ago

Member
Posts: 16

Hi, thanks, I see that you've registered on our site, I enabled you as an admin.

We disabled the plugin for now, but here's an attachment of the problem.

Thanks.

Screenshot 2018 4 17 Homepage Tiko Traders Best trading Community
Reply
Astghik
Posts: 5912
Admin
(@astgh)
Illustrious Member
Joined: 6 years ago

Hi Peter szkodlarski,

The problem is already fixed by our team.

Reply
Posts: 16
Customer
Topic starter
(@pszkodlarskiyahoo-com)
Member
Joined: 6 years ago

thank you.

now we have one more problem, our "Allow media embedding function" is not working... I suspect it's similar to the previous issue...

Any ideas? thanks.

Reply
Astghik
Posts: 5912
Admin
(@astgh)
Illustrious Member
Joined: 6 years ago

Hi Peter szkodlarski,

Please provide us admin accesses. Also make sure we'll be able to edit plugins.

Reply
Page 1 / 2
Share:
Scroll to top