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Media Uploader doesn't load pictures  

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vedavi
Posts: 21
Customer
(@vedavi)
Member
Joined: 2 years ago

Hi @Astghik,

Here is my client's file which she tried to upload yesterday to my website http://velesna.com/o/dz-3-tsit/ and to your website  http://wpdiscuz.com/addons/wpdiscuz-media-uploader/#comments

Both tries were unsuccessful and she received yesterday this error on your website

UmiHa0lktwk

.

Here I attach the file which my client couldn't upload on the website. 

lhozeSicmPo (1)

So, it means that there are users (not all but some of them) who can't upload from there computers or phones to any website with Media Uploader add-on. 

What can be the issue and what to do?

Thank you!

Reply
Astghik
Posts: 4245
Admin
(@astghik)
Support Team
Joined: 3 years ago

Hi @vedavi,

Please note wpDiscuz Media Uploader has separate buttons for all types of media and files. Please chose the right button for uploading images. I've attached the file that shows what's wrong the users done. 

file

We'll take into consideration to make one button for uploading all file types in future releases. 

Reply
1 Reply
vedavi
Customer
(@vedavi)
Joined: 2 years ago

Member
Posts: 21

Hi @Astghik,

Oh, so easy problem:)) I even couldn't think that somebody would click on the attachment icon and not not on camera icon. Now I see! 

I will instruct my clients about it.

Thank you very very much for your help!

Reply
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