IOS BUG > flipped images using "take a photo" from iPhone  

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b2media
(@b2media)
Member Customer
Joined: 7 months ago
Posts: 10
14/09/2018 3:08 pm  

Hey Guys,

 

we are using the MEDIA Upload and can't fix the Bug!
By using "take a photo" from an iPhone, the Images are flipped to landscape.. see exampel

So installing iOS Images Fixer and the plugins isn't effect anything. see here
Did you ignore the Hooks from Wordpress Core Media upload functions?

If Yes, can you integrate any hook to fix the Problem with the iOS Flipped images and Exif Problems? 

cheers

Bildschirmfoto 2018 09 14 um 13.04.56


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Astghik
(@astghik)
Support Team Admin
Joined: 1 year ago
Posts: 1511
14/09/2018 5:32 pm  

Hi b2media,

Thank you for letting us know. We'll check and back to you asap. 


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Edward
(@edward)
Active Member
Joined: 3 years ago
Posts: 9
16/11/2018 6:01 pm  

Hello!

Tell me, is the problem solved?

On my site, some users upload pictures via MEDIA Upload in comments and their photos are shown rotated. Unfortunately, I can't find out what operating system they use and what device they use to access the site.

Thank you!


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Tom
 Tom
(@tomson)
Support Team Admin
Joined: 4 years ago
Posts: 2784
18/11/2018 12:15 pm  

Hi Edward,

This is not wpDiscuz issue for sure. wpDiscuz doesn't do and it cannot do such things. It only shows the original image. This is an image specific issue, you should make sure the image is rotated and saved before uploading to website. This picture was taken rotated in camera.


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Emmett
(@tradingschools)
Member
Joined: 3 years ago
Posts: 23
18/11/2018 10:03 pm  

I would highly recommend that all users of wpDiscuz use Browserling to test how your comments are being rendered on multiple devices: mobile, tablet, desktop, and different operating systems.

We have discovered multiple bugs and the developers of WP Discuz are not testing this plugin on a compliment of devices.

You can see the problems on my website: TradingSchools.Org. Check any blog post and witness the mess! And see what happens when you attempt to post a comment?!

Disaster.


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Tom
 Tom
(@tomson)
Support Team Admin
Joined: 4 years ago
Posts: 2784
18/11/2018 10:33 pm  
Posted by: Emmett

I would highly recommend that all users of wpDiscuz use Browserling to test how your comments are being rendered on multiple devices: mobile, tablet, desktop, and different operating systems.

We have discovered multiple bugs and the developers of WP Discuz are not testing this plugin on a compliment of devices.

You can see the problems on my website: TradingSchools.Org. Check any blog post and witness the mess! And see what happens when you attempt to post a comment?!

Disaster.

Emmett,

Your issue is just a browser cache issue. If your browser uses the old version CSS/JS fies youll get tons of problem. So just reset the cache and see the real wpDiscuz. Please read the last three posts I left in your topic.


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Astghik
(@astghik)
Support Team Admin
Joined: 1 year ago
Posts: 1511
20/11/2018 1:02 pm  

Hi @edward,

We're are still working to develop workarounds this issue, and we'll solve it in near future releases.


Edward liked
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b2media
(@b2media)
Member Customer
Joined: 7 months ago
Posts: 10
04/12/2018 3:54 pm  

any updates on this?


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b2media
(@b2media)
Member Customer
Joined: 7 months ago
Posts: 10
04/12/2018 3:57 pm  

we were trying to use some solutions supported by 3 party scripts -> but we think your media uploaded ignores solutions like:  https://gist.github.com/n7studios/6a764d46bc1d515ba406

you think you may can allow the support of theses scripts? or any other solution?
-> other plugins were also tested without any success

https://wordpress.org/plugins/ios-images-fixer/
https://de.wordpress.org/plugins/fix-image-rotation/

 

thx and cheers
 

This post was modified 2 weeks ago by b2media

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Astghik
(@astghik)
Support Team Admin
Joined: 1 year ago
Posts: 1511
04/12/2018 4:02 pm  

Hi @b2media,

As I've already mentioned in this post, we're are still working to find workarounds for this issue. We'll solve asap. I'll update this topic once I got some news for you.


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