wpDiscuz comment box not showing on APS single pages

Hi @droidafrica,

Please check the points mentioned in the doc, and leave some feedback for each one: 

https://wpdiscuz.com/docs/wpdiscuz-documentation/getting-started/missing-comment-form/

Hi Admin... Thanks for your reply. I already followed the instructions you share, and to be sure I didn't missed anything, I just ran through it again. Like you'll notice in the attached screenshots below, I've checked all necessary settings. And I've also enable comment from APS plugin setting. The problem is, wpDiscuz comment refuse to override the comment box in APS single. Just like shown in my reference link 2 and 3.

Again thanks for your reply, and I'll highly appreciate if you can further help me look into the issues. Thanks.

@droidafrica,

What about the Fixing Tip 5? Have you checked it? 

@Astghik... 

I thought fix 5 is used when the custom post type does not allow for comment at all?

Anyways, so are you saying that I should just paste the code below in my function.php, replacing 'my_post_type' with 'aps-product'? 

function comment_support_for_my_custom_post_type() {
     add_post_type_support( 'my_post_type', 'comments' );
}
add_action( 'init', 'comment_support_for_my_custom_post_type' );

yes @droidafrica please try it and let us know. 

@Astghik

I just tried it. But it did not still work. still showing default comment box

ok @droidafrica, please send admin login detail to info[at]gvectors.com email address to allow us to check it. 

@Astghik... Thanks 

Please check your mailbox

ok @droidafrica,

we've received your email and now we are going to check it. I'll let you know asap. 

Hi @droidafrica,

This is not a wpDiscuz issue. It comes from the Arena Product Store plugin. They it doesn't  use <?php comments_template()>  WordPress template function thus wpDiscuz can’t be loaded. 

@Astghik ...

Thanks again and again for your help. Even if you stop helping at this point, you've done well. What do I need to do to get this fixed...? I really want to use wpDiscuz comment, because APS is the major part of my site.

This issue has been previously raised on the plugin support page, and the developer claimed the plugin is using default WordPress comment system. (see screenshot)

So please, what do I do to fix this issue, could you help out?

Thank you @droidafrica,

This cannot be fixed by wpDiscuz side. I think you should contact this plugin support and ask them to add  <?php comments_template()> function in review section. 

Alright... Thanks friend

@Astghik...

Thanks for your help the other day. I contacted the developer, and here said, I'll need to use action hook to display wpDisuz in single page.

So please, how can I use action hook to display wpDiscuz in single. From the action hooks provided, I want to add wpDicuz to aps_single_before_reviews

Please can get some help?

Hi @droidafrica,

I'm going to ask this to wpDiscuz developers. I'll let you know asap. 

Thanks sir

@droidafrica,

As I've already mentioned they should call the following function in template files, and the wpDiscuz will be loaded. 

<?php comments_template()>