wpDiscuz comment box not showing on APS single pages  

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DroidAfrica
(@droidafrica)
Active Member
Joined: 8 months ago
Posts: 11
22/03/2019 11:43 am  

Hi all. From searching the forum I have seen that this question has been discussed severally on on this forum. I had followed few of the recommendations in previous discussions, but none worked for me. 

Question is:

How do I enable wpDiscuz on Arena Product Store (APS) single page

I would have used wooDiscuz, but the APS plugin is distinct from wooCommerce plugin.... Please any help? 

Reference pages:

  1. Plugin: https://codecanyon.net/item/arena-products-store-wordpress-plugin/8674943
  2. Working Discuz on post: https://www.droidafrica.net/itel-is-got-an-android-9-0-pie-smartphone-in-the-works/
  3. Product single (Not working Discuz): https://www.droidafrica.net/mobicel-hype/

AAny help will be highly appreciated. Thanks


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Astghik
(@astghik)
Support Team Admin
Joined: 2 years ago
Posts: 3458
22/03/2019 12:22 pm  

Hi @droidafrica,

Please check the points mentioned in the doc, and leave some feedback for each one: 

https://wpdiscuz.com/docs/wpdiscuz-documentation/getting-started/missing-comment-form/


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DroidAfrica
(@droidafrica)
Active Member
Joined: 8 months ago
Posts: 11
22/03/2019 12:37 pm  

Hi Admin... Thanks for your reply. I already followed the instructions you share, and to be sure I didn't missed anything, I just ran through it again. Like you'll notice in the attached screenshots below, I've checked all necessary settings. And I've also enable comment from APS plugin setting. The problem is, wpDiscuz comment refuse to override the comment box in APS single. Just like shown in my reference link 2 and 3.

Again thanks for your reply, and I'll highly appreciate if you can further help me look into the issues. Thanks.

IMG 20190322 092903 585
IMG 20190322 092923 369

This post was modified 8 months ago 2 times by DroidAfrica

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Astghik
(@astghik)
Support Team Admin
Joined: 2 years ago
Posts: 3458
22/03/2019 1:46 pm  

@droidafrica,

What about the Fixing Tip 5? Have you checked it? 


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DroidAfrica
(@droidafrica)
Active Member
Joined: 8 months ago
Posts: 11
22/03/2019 1:58 pm  

@Astghik... 

I thought fix 5 is used when the custom post type does not allow for comment at all?

Anyways, so are you saying that I should just paste the code below in my function.php, replacing 'my_post_type' with 'aps-product'? 

function comment_support_for_my_custom_post_type() {
     add_post_type_support( 'my_post_type', 'comments' );
}
add_action( 'init', 'comment_support_for_my_custom_post_type' );

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Astghik
(@astghik)
Support Team Admin
Joined: 2 years ago
Posts: 3458
22/03/2019 2:11 pm  

yes @droidafrica please try it and let us know. 


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DroidAfrica
(@droidafrica)
Active Member
Joined: 8 months ago
Posts: 11
22/03/2019 2:32 pm  

@Astghik

I just tried it. But it did not still work. still showing default comment box


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Astghik
(@astghik)
Support Team Admin
Joined: 2 years ago
Posts: 3458
22/03/2019 2:42 pm  

ok @droidafrica, please send admin login detail to info[at]gvectors.com email address to allow us to check it. 


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DroidAfrica
(@droidafrica)
Active Member
Joined: 8 months ago
Posts: 11
22/03/2019 2:49 pm  

@Astghik... Thanks 

Please check your mailbox


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Astghik
(@astghik)
Support Team Admin
Joined: 2 years ago
Posts: 3458
22/03/2019 2:51 pm  

ok @droidafrica,

we've received your email and now we are going to check it. I'll let you know asap. 


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Astghik
(@astghik)
Support Team Admin
Joined: 2 years ago
Posts: 3458
22/03/2019 5:09 pm  

Hi @droidafrica,

This is not a wpDiscuz issue. It comes from the Arena Product Store plugin. They it doesn't  use <?php comments_template()>  WordPress template function thus wpDiscuz can’t be loaded. 


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DroidAfrica
(@droidafrica)
Active Member
Joined: 8 months ago
Posts: 11
22/03/2019 5:20 pm  

@Astghik ...

Thanks again and again for your help. Even if you stop helping at this point, you've done well. What do I need to do to get this fixed...? I really want to use wpDiscuz comment, because APS is the major part of my site.

This issue has been previously raised on the plugin support page, and the developer claimed the plugin is using default WordPress comment system. (see screenshot)

So please, what do I do to fix this issue, could you help out?

IMG 20190322 141723 913


Astghik liked
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Astghik
(@astghik)
Support Team Admin
Joined: 2 years ago
Posts: 3458
22/03/2019 5:22 pm  

Thank you @droidafrica,

This cannot be fixed by wpDiscuz side. I think you should contact this plugin support and ask them to add  <?php comments_template()> function in review section. 


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DroidAfrica
(@droidafrica)
Active Member
Joined: 8 months ago
Posts: 11
22/03/2019 5:24 pm  

Alright... Thanks friend


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DroidAfrica
(@droidafrica)
Active Member
Joined: 8 months ago
Posts: 11
10/04/2019 12:52 pm  

@Astghik...

Thanks for your help the other day. I contacted the developer, and here said, I'll need to use action hook to display wpDisuz in single page.

So please, how can I use action hook to display wpDiscuz in single. From the action hooks provided, I want to add wpDicuz to aps_single_before_reviews

Please can get some help?


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Astghik
(@astghik)
Support Team Admin
Joined: 2 years ago
Posts: 3458
10/04/2019 1:51 pm  

Hi @droidafrica,

I'm going to ask this to wpDiscuz developers. I'll let you know asap. 


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DroidAfrica
(@droidafrica)
Active Member
Joined: 8 months ago
Posts: 11
10/04/2019 1:52 pm  

Thanks sir

 


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Astghik
(@astghik)
Support Team Admin
Joined: 2 years ago
Posts: 3458
10/04/2019 2:10 pm  

@droidafrica,

As I've already mentioned they should call the following function in template files, and the wpDiscuz will be loaded. 

<?php comments_template()> 

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