Subscription not successed
When trying to subscribe to new follow-up comments, it gives the following error "Subscription not successed".
This happens only when using top notify subscription form. Using the "Notify of new replies to this comment" checkbox on comments form works and it displays in database as well.
What could be causing the issue?
I'm sorry but i have no clue, this subscription works fine on all our test websites. I'd recommend to test it using another account, maybe this is a user specific issue.
I tried with different accounts and email addresses, but it's same issue.
How does the subscription form work? Is it possible that some file is blocked and that's why it doesn't work? I can try contacting hosting support about this, but I am not sure what to ask.
Also, I can send you access details for the website if that could help.