Ratings Won't Display  

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chef.rodney
Active Member
Joined:3 weeks  ago
Posts: 11
01/09/2017 10:20 pm  

Hopefully 3rd times a charm. This is the 3rd time I try and get this module integrated with my site over the past year. So far all seems to work well and I am pleased. But for some reason the ratings are not displaying. I've tried the before and after options as well as the shortcode [wpdrating] and it simply will not display. I've purged my cache, my CDN and my browsers cache and tried and 3 different devices as well. I'm sure it's something simple. Anybody have suggestions?

www.hotrodsrecipes.com


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Tom
 Tom
Support Team Admin
Joined:2 years  ago
Posts: 1923
03/09/2017 10:52 am  

Hi chef.rodney,

Please leave some URL to allow us check it. The website address doesn't work for us. It displays "Corrupted Content Error" on browser.

wpDiscuz Documentation


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chef.rodney
Active Member
Joined:3 weeks  ago
Posts: 11
03/09/2017 9:43 pm  
Posted by: Tom

Hi chef.rodney,

Please leave some URL to allow us check it. The website address doesn't work for us. It displays "Corrupted Content Error" on browser.

That is odd? Site comes up fine here and I tried different devices and browsers?


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chef.rodney
Active Member
Joined:3 weeks  ago
Posts: 11
07/09/2017 2:01 am  

I got it to work. Appears because of a previous install, the meta key field for ratings needed to be not used. Anyways, seems to work. Now can someone tell me how to edit how the [wpdrating] output? Like font and text, etc.?


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chef.rodney
Active Member
Joined:3 weeks  ago
Posts: 11
08/09/2017 12:54 am  

Not sure if this is a bug. Using the [wpdrating] shortcode, the information displays on 2 lines. 


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Tom
 Tom
Support Team Admin
Joined:2 years  ago
Posts: 1923
12/09/2017 7:47 pm  

Please leave website URL, this is a CSS conflict.

wpDiscuz Documentation


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chef.rodney
Active Member
Joined:3 weeks  ago
Posts: 11
12/09/2017 8:39 pm  
Posted by: Tom

Please leave website URL, this is a CSS conflict.

https://www.hotrodsrecipes.com/recipe/black-forest-cheesecake/


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chef.rodney
Active Member
Joined:3 weeks  ago
Posts: 11
12/09/2017 8:49 pm  

BTW, I would like to add that I love your plugin. I plan on purchasing a couple of your premium addons once I can get this figured out. Since my site is for recipes, this rating display is critical for me. I do know a bit of CSS so if I need to manually add code to display the rating I am all for it! Thanks.


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Tom
 Tom
Support Team Admin
Joined:2 years  ago
Posts: 1923
12/09/2017 9:07 pm  

Thank you chef.rodney,

Please navigate to Dashboard > Comments > Settings > Styling admin page, put this CSS code in Custom CSS Code textarea, then delete all caches and do Ctrl+F5 on front-end.

.wpdiscuz-post-rating-wrap.wpd-custom-field > [class^="wpdiscuz-post-rating-wrap-custom_field"] {
    flex-basis: 50%;
    margin-bottom: 10px;
}

wpDiscuz Documentation


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chef.rodney
Active Member
Joined:3 weeks  ago
Posts: 11
12/09/2017 9:29 pm  
Posted by: Tom

Thank you chef.rodney,

Please navigate to Dashboard > Comments > Settings > Styling admin page, put this CSS code in Custom CSS Code textarea, then delete all caches and do Ctrl+F5 on front-end.

.wpdiscuz-post-rating-wrap.wpd-custom-field > [class^="wpdiscuz-post-rating-wrap-custom_field"] {
    flex-basis: 50%;
    margin-bottom: 10px;
}

Thanks. Is it supposed to display on 2 lines? Is there a way to have it all the same line? Also, would I need to do some custom code to have it display something like ***** (5 votes) or something similar? I don't have issues tweaking the code if you can point me in the right direction. Thanks again!

Edited: 7 days  ago

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Tom
 Tom
Support Team Admin
Joined:2 years  ago
Posts: 1923
12/09/2017 10:31 pm  

Try this CSS code, don't forget delete all caches:

.wpdiscuz-post-rating-wrap.wpd-custom-field>[class^="wpdiscuz-post-rating-wrap-custom_field"]{
    display: flex;
    flex-wrap: wrap;
    align-items: center;
    padding-top: 30px;
}
.wpdiscuz-stars-label{
    padding: 0;
    margin-right: 20px;
}
.wpdiscuz-stars-wrapper-inner{
    position: relative;
}

wpDiscuz Documentation


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chef.rodney
Active Member
Joined:3 weeks  ago
Posts: 11
12/09/2017 10:40 pm  

Thank you. I just accidentally delete the rating custom field from my form. I re-added it but I think it overwrote all the ratings. Am I totally screwed?


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chef.rodney
Active Member
Joined:3 weeks  ago
Posts: 11
13/09/2017 5:34 am  

I fixed my issue by retrieving the meta key from the database and updating my form. Thanks!


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