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Farmersgirl
(@farmersgirl)
New Member
Joined: 2 years ago
Posts: 3
11/09/2018 10:00 pm  

This has happened to three commenters who have let me know via Facebook and Twitter.  Some have had the following message:

SyntaxError: Unexpected token Y in JSON at position 0

Can you advise? 


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Arina
(@arina)
Estimable Member Moderator
Joined: 6 years ago
Posts: 101
12/09/2018 1:57 pm  

Hi Farmersgirl,

Could you please leave your website URL to allow us to check it? 


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Farmersgirl
(@farmersgirl)
New Member
Joined: 2 years ago
Posts: 3
12/09/2018 10:08 pm  

My website is www.farmersgirlkitchen.co.uk


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Astghik
(@astghik)
Support Team Admin
Joined: 3 years ago
Posts: 4346
13/09/2018 12:40 pm  

Hi Farmersgirl,

You use some security plugin, that doesn't allow users to comment. Please deactivate all plugins one by one and check after each deactivation to find the problem maker plugin. 

security plugin

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TNTLHB
(@tntlhb)
New Member
Joined: 2 years ago
Posts: 1
13/09/2018 5:27 pm  

I'm having the same issue.  The site is  https://tacklentravel.com/

I deactivated plugins but it still will not allow comments and blocks the comment. It gives this error " Blocked as suspected bot."


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Farmersgirl
(@farmersgirl)
New Member
Joined: 2 years ago
Posts: 3
13/09/2018 10:21 pm  

Thank you, I have found the offending plugin and deactivated it. 


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Astghik
(@astghik)
Support Team Admin
Joined: 3 years ago
Posts: 4346
14/09/2018 12:21 pm  

Hi @tntlhb,

Could you please switch to the default theme and check again. 


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