wpDiscuz and WP Fastest Cache  

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dimbays
(@dimbays)
Member Customer
Joined: 2 years ago
Posts: 24
11/09/2018 9:13 pm  

Hi!
I can see the problem after updating the plugin wpDiscuz to the last one, namely the comment is not displayed and the download is just loading.

When I disable the plugin Fastest Kache then everything works.
How to solve the problem?

The settings are as follows

By the way, for some reason this button does not work for me. I press and nothing happens...

Settings WP Fastest Cache:

Thanks!


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Astghik
(@astghik)
Support Team Admin
Joined: 2 years ago
Posts: 3480
12/09/2018 5:33 pm  

Hi  dimbays,

We've tested on our test websites and couldn't find such an issue. 

https://www.screencast.com/t/z9WV1VVW

Please provide us the following information:

  • wpDiscuz version
  • WP Fastest Cache version
  • which version of WP Fastest Cache do you use free or paid?

 


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dimbays
(@dimbays)
Member Customer
Joined: 2 years ago
Posts: 24
12/09/2018 6:28 pm  

@astghik

Strangely, I only have one button, the other 2 do not work ... -  http://joxi.ru/DrlvoewFVVLWN2

  • wpDiscuz - 5.1.7
  • WP Fastest Cache - 0.8.8.4
  • WP Fastest Cache - free version

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dimbays
(@dimbays)
Member Customer
Joined: 2 years ago
Posts: 24
13/09/2018 7:09 pm  

@astghik,

I disconnected the plugin WP Fastest Cache and it works for me ...
How to remove the conflict?


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Astghik
(@astghik)
Support Team Admin
Joined: 2 years ago
Posts: 3480
14/09/2018 12:27 pm  

Hi dimbays, 

We couldn't find such an issue on our test websites. We'll need admin accesses to find  and fix the conflict. We'll need admin accesses to find the warning. Could you please send admin login details to info[at]gvectors.com email address to allow us check it.


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dimbays
(@dimbays)
Member Customer
Joined: 2 years ago
Posts: 24
14/09/2018 1:48 pm  

@astghik

OK. I sent you access to the post!


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Astghik
(@astghik)
Support Team Admin
Joined: 2 years ago
Posts: 3480
14/09/2018 3:23 pm  
 
We've just tested on your website, and it seems everything works fine. Please record some video with the issue you've mentioned.
 
 
I see a small CSS conflict on your website.
 
conflict

 
Use the following CSS code to solve it. Navigate to Dashboard > Comments > Settings > Styling admin page, put the CSS code in "Custom CSS Code" textarea. Save it, delete all caches and do CTRL+F5 on frontend. 
#wpcomm .wpd_label, #wpcomm .wpd_label span {
   displayinline;
}

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dimbays
(@dimbays)
Member Customer
Joined: 2 years ago
Posts: 24
14/09/2018 8:51 pm  

@astghik,

Indeed, everything works!
This bug happened to me after the update of Google Chrome browser to the latest version. The other sites had about the same problem, and now everything is working correctly. I reset my browser defaults.

Thank you for your help + for the style code.
Support at the highest level, you fellows!

Tell me, where do I leave feedback on the plugin and support?


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Astghik
(@astghik)
Support Team Admin
Joined: 2 years ago
Posts: 3480
14/09/2018 9:56 pm  

Thank you @dimbays,

We're always glad to help you. It would be very appreciated if you could leave a good review on the wpDiscuz plugin page.


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dimbays
(@dimbays)
Member Customer
Joined: 2 years ago
Posts: 24
16/09/2018 4:57 pm  

@astghik,

Done. Thank you so much! 😉


Astghik liked
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dimbays
(@dimbays)
Member Customer
Joined: 2 years ago
Posts: 24
26/09/2018 8:21 pm  

@astghik

Hi! Unfortunately, again people can not leave a comment on the site. After filling all the fields, I press the button to send a comment and nothing happens, just the download at the top ...
What could it be?

test


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dimbays
(@dimbays)
Member Customer
Joined: 2 years ago
Posts: 24
26/09/2018 8:28 pm  

And yes, I disabled the plug-in WP Fastest Cache and everything works ...


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dimbays
(@dimbays)
Member Customer
Joined: 2 years ago
Posts: 24
03/10/2018 8:50 am  

@astghik, Hi

Can you offer something?
Thank you


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Astghik
(@astghik)
Support Team Admin
Joined: 2 years ago
Posts: 3480
03/10/2018 1:51 pm  

Hi @dimbays,

Is the WP Fastest Cache plugin enabled on your website?


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dimbays
(@dimbays)
Member Customer
Joined: 2 years ago
Posts: 24
03/10/2018 1:54 pm  

@astghik,

No, it is now disabled.

But another plugin is included Clearfy Pro. Please find it in the admin and see.

This post was modified 1 year ago by dimbays

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Astghik
(@astghik)
Support Team Admin
Joined: 2 years ago
Posts: 3480
03/10/2018 1:56 pm  

@dimbays,

We couldn't find the issue on our test websites. Please activate the plugin and let us know.  

This post was modified 1 year ago by Astghik

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dimbays
(@dimbays)
Member Customer
Joined: 2 years ago
Posts: 24
03/10/2018 2:05 pm  

@astghik,

I have now turned on the plugin WP Fastest Cache. Try to enter the site and leave a comment from the guest. Do not log in, leave a comment from an unregistered user.


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Astghik
(@astghik)
Support Team Admin
Joined: 2 years ago
Posts: 3480
03/10/2018 2:15 pm  

Thank you @dimbays,

Please confirm whether we can log in as an administrator (with xiaomi username)?


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dimbays
(@dimbays)
Member Customer
Joined: 2 years ago
Posts: 24
03/10/2018 3:27 pm  

@astghik,

Of course I can.


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Astghik
(@astghik)
Support Team Admin
Joined: 2 years ago
Posts: 3480
03/10/2018 3:57 pm  

@dimbays

Please delete all website caches and check again. 


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