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MCANHealth
(@mcanhealth)
Member Customer
Joined: 2 years ago
Posts: 2
19/11/2018 5:22 pm  

Hi team,

Our webpage: https://www.mcanhealth.com/en/mcan-health-reviews/

In this page, there are 2 problems because of WPDISCUZ plug-in, Please check;

1) Mobile full-width issue... The problem started with adding comments to page. X horizontal bar is active as you can check and width:100% is not a solution for mobile devices...

2) There is no success message after posting a comment. It should be a pop-up or mouse down action to see user's own comments. It looks like bugy? How can we solve? 

Please, offer a solution for these 2 problems.

Thanks,


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Astghik
(@astghik)
Support Team Admin
Joined: 3 years ago
Posts: 4224
20/11/2018 12:37 pm  

Hi MCANHealth,

1) Mobile full-width issue... The problem started with adding comments to page. X horizontal bar is active as you can check and width:100% is not a solution for mobile devices...

I'm sorry, but I don't follow you. Please explain using some screenshots. 

Screenshot Chrome

2) There is no success message after posting a comment. It should be a pop-up or mouse down action to see user's own comments. It looks like bugy? How can we solve? 

This is designed to work in this way. We don't display any message when the users are comments. The message is shown only when there is some error, e.g. duplicate content, etc.

 


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MCANHealth
(@mcanhealth)
Member Customer
Joined: 2 years ago
Posts: 2
22/11/2018 3:51 pm  

Hi support team, thank you for your feedback. I've one more question to you; where is the rating starts stored in database? which table? We need to calculate avg. point for users. Best, 


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Astghik
(@astghik)
Support Team Admin
Joined: 3 years ago
Posts: 4224
22/11/2018 4:31 pm  

Hi MCANHealth,

The rating starts are stored in wp_commentmeta database table. 

wp_ is just a WordPress database tables default prefix. In your case, the prefix can be different.


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