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email address does not exist

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(@waynetp)
New Member
Joined: 7 years ago
Posts: 4
Topic starter  

I keep getting the following message when ever any one leaves a comment in wpdiscuz. For some reason wpdiscuz is trying to send an email to an old email address that is no longer used every time a comment is posted. I have looked through the settings in wpdiscuz but cannot find any where to turn this off. Any help will be appreciated.

Address not found

Your message wasn't delivered to gunstocarry@gmail.combecause the address couldn't be found, or is unable to receive mail.


   
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Astghik
(@astgh)
Illustrious Member Admin
Joined: 8 years ago
Posts: 6580
 

Hi waynetp,

The email notification is sent to the Email address listed in the Dashboard > Settings > General admin page.

Important: The new address will not become active until confirmed.

 



   
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(@waynetp)
New Member
Joined: 7 years ago
Posts: 4
Topic starter  

thanks, I had not confirmed the new email address.



   
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(@waynetp)
New Member
Joined: 7 years ago
Posts: 4
Topic starter  

I confirmed the new email address but are still getting emails "address not found" when a new comment is posted?



   
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Astghik
(@astgh)
Illustrious Member Admin
Joined: 8 years ago
Posts: 6580
 

Hi @waynetp,

This issue has no relation to wpDiscuz. 

This article should help you to solve this issue:

https://www.wpbeginner.com/wp-tutorials/how-to-fix-wordpress-not-sending-email-issue/https://www.wpbeginner.com/wp-tutorials/how-to-fix-wordpress-not-sending-email-issue/



   
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