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Our support team is currently on holiday from December 25, 2025 to January 7, 2026, and replies may be delayed during this period.
We appreciate your patience and understanding while our team is away. Thank you for being part of the gVectors community!
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Topic starter
09/12/2017 9:20 am
I can still see the 'XYZ comments on this post' heading, and the box prompting new comments, but the actual comments are not displayed. When I deactivate wpDiscuz, they reappear. I haven't changed anything, this just randomly happened (presumably after an automated WP or plugin update). Any help much appreciated!
11/12/2017 7:23 pm
Hi RichardM,
What cache plugin you use? Have you tried to delete all caches when comments disappear? Do you have other plugins for comments?
Topic starter
15/12/2017 1:21 pm
Hi Tom, I use W3 total cache. I have deleted all the caches with the exception of Cloudflare - do you think I should try that too? I don't have any other comments plugins.
Many thanks.
15/12/2017 11:00 pm
Please send admin login details to support[at]gvectors.com email address, we'll check and fix this issue.