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Please note, that here we only support Paid Addons issues and questions.

gVectors Support staff works from 6am to 6pm (GMT+0)

All questions related to wpForo and wpDiscuz free plugins should be asked in the corresponding plugin support forum:

 

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RichardM
(@richardm)
New Member
Joined: 3 years ago
Posts: 2
09/12/2017 9:20 am  

I can still see the 'XYZ comments on this post' heading, and the box prompting new comments, but the actual comments are not displayed. When I deactivate wpDiscuz, they reappear. I haven't changed anything, this just randomly happened (presumably after an automated WP or plugin update). Any help much appreciated!


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Tom
 Tom
(@tomson)
Support Team Admin
Joined: 5 years ago
Posts: 3245
11/12/2017 7:23 pm  

Hi RichardM,

What cache plugin you use? Have you tried to delete all caches when comments disappear? Do you have other plugins for comments?


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RichardM
(@richardm)
New Member
Joined: 3 years ago
Posts: 2
15/12/2017 1:21 pm  

Hi Tom, I use W3 total cache. I have deleted all the caches with the exception of Cloudflare - do you think I should try that too? I don't have any other comments plugins.

Many thanks.


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Tom
 Tom
(@tomson)
Support Team Admin
Joined: 5 years ago
Posts: 3245
15/12/2017 11:00 pm  

Please send admin login details to support[at]gvectors.com email address, we'll check and fix this issue.


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