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How-To and Troubleshooting
Last Post by Astghik 6 years ago
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 vitaly
(@vitaly)
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15/03/2020 10:58 pm   [#5404]

Hi. Everything we're fine but now i can't place comments without registration. I've never had user registration on my website and everything were fine. I've attached screenshot with error. Comments also don't appear in admin panel. Please help -_-

 I checked form settings 

Allow guests to comment  
 
 
error


   
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Elvina
 Elvina
(@elvina)
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16/03/2020 2:11 pm  

Hi @vitaly,

Please go to the Dashboard > Comments > Forms admin page, edit the default form you use, click on the "Update" button, delete all caches, go to the frontend page press CTRL+F5(twice) and check again.

If the issue still exists, please leave the example URL to allow us to check it.



   
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 vitaly
(@vitaly)
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20/03/2020 5:45 am  

Hi. Issue still exists.

https://natalydanilova.com/blog/baby-photography-northern-virginia-isla/

thank you so much.



   
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Astghik
 Astghik
(@astgh)
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20/03/2020 1:24 pm  

@vitaly,

There is some CAPTCHA plugin that caused the issue. Please deactivate plugins one by one to find a problem maker. 

 



   
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