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Problem ReCaptcha - error and display issue help needed

JAH THOMAS · 2020-12-13T15:14:51Z

ReCaptcha Error:"ERROR for site owner: Invalid domain for site key" - See attached.Actioned performed to try to fix the issue:Change the ReCaptcha key now more than 10 times that did not resolve the issue. Please note from the front end the ReCaptcha looks ok, error is seen only in the page builderwpDiscus ReCaptcha v3 plugin extention setting:Is configured to show comments only for guess users and not registered user.To do this I would need your help to adjust the following code that the theme author provided below since that will only display ReCaptcha on the contact page./* Hiding the ReCaptcha badge from all pages but the Contact Us page */body:not(.page-id-1839) .grecaptcha-badge {display: none !important;Contact us -you also advise best practice ReCaptcha use with your plugin? I am using the same details for both wpDiscus ReCaptcha v3 plugin extension and the contact form page builder.Do I need separate keys or is it ok to use one key for both? I would be very grateful if you can help resolve the two issues mentioned above. I believe there might be some conflict between your plugin and theme builder contact form module please investigate and advise further why i am getting the following error as I have tried everything I possibly can to resolve the issue but I have not had much luck. Contact us -

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wpDiscuz - Google ReCaptcha

Last Post by Elvina 5 years ago

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Posts: 11

JAH THOMAS

Customer

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Dec 15, 2020 5:14 pm

(@jah-thomas)

Member

Joined: 5 years ago

Hello, I have purchased your plugin and it is active on my website, as I already indicated currently I have registered a single ReCaptcha account and the code is being used for both my contact form plugin and your plugin so why is so is ReCaptcha not being displayed on your plugin and the divi contact form module. Why is it your Recaptcha not being display when your plugin is active and using the code see below.

I have installed a staging site can i activate the Recaptcha on staging site for testing?

5 Replies

Elvina

(@elvina)

Joined: 7 years ago

Support

Posts: 1403

Dec 16, 2020 3:33 pm

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JAH THOMAS

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@jah-thomas,

As I already mentioned there is two ReCaptcha on your website, and once display the first one, the second one can't be displayed. You can not use two ReCaptcha together.

I have installed a staging site can i activate the Recaptcha on staging site for testing?

Sure you can.

JAH THOMAS

Customer

(@jah-thomas)

Joined: 5 years ago

Member

Posts: 11

Dec 17, 2020 1:18 pm

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Elvina

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@elvina thanks for coming back what are you saying I cannot use the code more than once's on my site. I am not using two ReCaptcha, rather I am using the code two time I would think that is different from using two ReCaptcha? How else would can i protect my contact form?

Below is the form where i am entering the code i only have one Recaptcha registered to my domain in google. since this form as well as your require a code how do you suggest i get them both to work as without a code the contact form and your plugin won't work.

Elvina

(@elvina)

Joined: 7 years ago

Support

Posts: 1403

Dec 17, 2020 3:50 pm

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JAH THOMAS

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@jah-thomas,

How else would can i protect my contact form?

Below is the form where i am entering the code i only have one Recaptcha registered to my domain in google. since this form as well as your require a code how do you suggest i get them both to work as without a code the contact form and your plugin won't work.

Please note the wpDiscuz – Google reCAPTCHA add-on only display in the pages where the wpDiscuz plugin is loaded, thus it can't be displayed on the contact form you mentioned above post.

JAH THOMAS

Customer

(@jah-thomas)

Joined: 5 years ago

Member

Posts: 11

Dec 17, 2020 5:26 pm

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Elvina

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@elvina yes I understand that hence the reason for me adding the code in the contact form however when I do that your plugin does not display as you already indicated so my question is how do I get your plugin to work alongside the contact form. As already indicated i have set your plugin to show only for guess users.

Elvina

(@elvina)

Joined: 7 years ago

Support

Posts: 1403

Dec 18, 2020 1:38 pm

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JAH THOMAS

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@jah-thomas,

As I already mentioned in the above post, the wpDiscuz – Google reCAPTCHA only displays in the pages where the wpDiscuz plugin is being loaded, so we are really sorry but there is no way to load it on the contact form.