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[Solved] Captcha code is wrong

24 Posts
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Posts: 26
Customer
Topic starter
(@horst-v)
Member
Joined: 6 years ago

What do you think can go wrong in the .htaccess file on an Windows IIS?

Posts: 26
Customer
Topic starter
(@horst-v)
Member
Joined: 6 years ago

@Elvina, @Astghik, @sunny

Any new idea here? Problem still exists. No comments possible with reCAPTCHA add-on.

1 Reply
Astghik
Admin
(@astgh)
Joined: 8 years ago

Illustrious Member
Posts: 6450

@horst-v,

we see the following message: 

Your request looks suspiciously similar to automated requests from spam posting software or it has been denied by a security policy configured by the website administrator.

There are two possible reasons for the issue:

1. You have some antispam plugin, that caused the issue. You should deactivate the plugins one by one and check after each deactivation to find a problem maker. 

2. If none of the plugins caused the issue you should contact your hosting support and let them know about the issue. They'll check the configurations. 

Posts: 26
Customer
Topic starter
(@horst-v)
Member
Joined: 6 years ago

@Astghik,

The spam tool filters by country. Therefor your test may fail. Which country should I enable? Do you use a fixed IP? I can whitelist ...

The standard advice (disable all plugin, and so) I answered allready. I disabled all other plugins but nothing solved.

1 Reply
Astghik
Admin
(@astgh)
Joined: 8 years ago

Illustrious Member
Posts: 6450

@horst-v,

Please enable it for the following IP addresses: 

  • deleted
  • deleted

 

Posts: 26
Customer
Topic starter
(@horst-v)
Member
Joined: 6 years ago

@Astghik,

done - hope it works. {green}:wink:  

1 Reply
Astghik
Admin
(@astgh)
Joined: 8 years ago

Illustrious Member
Posts: 6450

@horst-v,

For further support, please reactivate the wpDiscuz - Google ReCaptcha add-on and provide us the screenshot of the Comment text length option. The option is located in the Dashboard > Comments > Settings > Comment form admin page. 

 

Posts: 26
Customer
Topic starter
(@horst-v)
Member
Joined: 6 years ago

@Astghik,

module activated

wpDiscuz
1 Reply
Astghik
Admin
(@astgh)
Joined: 8 years ago

Illustrious Member
Posts: 6450

@horst-v,

please send the admin login details to info[at]gvectors.com email address to allow us to check the issue.

 

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