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Problem with Opening the Forum site  


New Member
Joined: 2 years ago
Posts: 1
06/01/2019 6:52 pm  


As admin I can see the forum, but a member cannot see the forums. They see two bars with an empty space between them. I've attached a picture below. 

How can I fix this?


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Support Team Admin
Joined: 5 years ago
Posts: 3245
06/01/2019 9:52 pm  

It seems your users doesn't have Usergroups. Please navigate to Dashboard > Forums > Dashboard admin page and click on the Synch Users button. Then click on Delete all caches button.

Then navigate to Dashboard > Forums > Usergroups admin page, and check the default usergroup. It should be the Registered Usergroup. Then click on the [Synchronize] button.

wpForo Usergroups