Known Member Still ...
 

[Solved] Known Member Still needs approval after ten posts, but no one else does.  

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Percysgrowroom
(@percysgrowroom)
Member Customer
Joined: 2 months ago
Posts: 61
06/04/2019 1:42 pm  

woke up this morning, and some guy had spammed my forum, new Member, signed up and spammed whilst I was asleep.

at the same time, I have a regular known user, who has over ten posts, and has been promoted in the forum as I know him IRL. His posts still need to be approved before they are seen?

one, how do I make sure I don't have to approve his posts, and two, why can he not post, but a new Member can come up, AND post links? 


Astghik
(@astghik)
Support Team Admin
Joined: 1 year ago
Posts: 2241
06/04/2019 2:05 pm  

Hi @percysgrowroom,

This issue is related to the wrong configuration. 

First of all, check the value of the "User is New (under hard spam control) during first X posts" option. 

And set yes value for the "Posts must be manually approved" option. 

I'd also suggest you increase the value of the following two options: 

  • Spam Suspicion Level for Topics
  • Spam Suspicion Level for Posts

All those options are located in Dashboard > Forums > Tools > Antispam admin page. 

There is a special “Can pass moderation” CAN/permission. You should make sure it's checked for the users in special usergroups, e.g. Registered. 

For example in regular Registered Usergroup settings:


Percysgrowroom
(@percysgrowroom)
Member Customer
Joined: 2 months ago
Posts: 61
06/04/2019 2:19 pm  

Brilliant, thank you, I'll get this fixed now 🙂 have a good day


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