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[Solved] Where do pre-sales questions go?

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 fawp
(@fawp)
Posts: 34
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Hello, I have a couple of pre-sales questions. One is VAT-related, another one is specific to a plugin.

 

Where should I ask these questions?

 

Thanks

 
Posted : 29/06/2020 6:45 pm
Elvina
(@elvina)
Posts: 1403
Support
 

Hi @fawp,

Each wpDiscuz paid add-on has a Pre-Sale Questions section. You just need to go to the corresponding add-on page, then go to the Pre-Sale Questions tab.

For example below is provided wpDiscuz – myCRED Integration add-on Pre-Sale Questions tab: https://gvectors.com/product/wpdiscuz-mycred/

 
Posted : 30/06/2020 10:46 am
fawp reacted
 fawp
(@fawp)
Posts: 34
Trusted Member
Topic starter
 
Posted by: @elvina

Hi @fawp,

Each wpDiscuz paid add-on has a Pre-Sale Questions section. You just need to go to the corresponding add-on page, then go to the Pre-Sale Questions tab.

For example below is provided wpDiscuz – myCRED Integration add-on Pre-Sale Questions tab: https://gvectors.com/product/wpdiscuz-mycred/

Thanks @elvina.

 

Presumably it's okay to ask the VAT question here then:

 

I see that all products have a "Excluding 0% VAT" attached to them.

 

What does this mean?

 

I.e. do you have to pay VAT on them, are they exempt, does this depend on the country where one resides, or something else?

 

 
Posted : 30/06/2020 2:32 pm
 fawp
(@fawp)
Posts: 34
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Topic starter
 

Just a reminder about my VAT question above. Thank you

 
Posted : 02/07/2020 7:54 pm
 fawp
(@fawp)
Posts: 34
Trusted Member
Topic starter
 

A reminder that this question is awaiting for a reply. Thanks

Posted by: @fawp

I see that all products have a "Excluding 0% VAT" attached to them.

 

What does this mean?

 

I.e. do you have to pay VAT on them, are they exempt, does this depend on the country where one resides, or something else?

 

 
Posted : 07/07/2020 5:43 pm
 fawp
(@fawp)
Posts: 34
Trusted Member
Topic starter
 

Posted the VAT question as part of a separate thread, marking this as closed.

 
Posted : 08/07/2020 10:51 pm
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