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Unable to save update to user profile

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4 Users
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Sam
Posts: 19
 Sam
Customer
Topic starter
(@samg1205)
Member
Joined: 7 years ago

I've just added and activated the user custom fields and keep getting 'something went wrong with user profile data' every time I try to save and no changes are retained.

5 Replies
Sam
Posts: 19
 Sam
Customer
Topic starter
(@samg1205)
Member
Joined: 7 years ago

UPDATE: When plugin is disabled I have no issues saving an update to profile

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Posts: 4168
 Tom
Admin
(@tomson)
Famed Member
Joined: 9 years ago

Please make sure you use wpForo 1.4.1 version. Make sure you don't have wpForo template files copied in WordPress active theme. Then navigate to Dashboard > Forums > Dashboard admin page and click on [Delete Member Cache] button. And test it again.

If it doesn't help. please send admin login details to support[at]gvectors.com email address.

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Posts: 4
Customer
(@ketombiri)
Member
Joined: 7 years ago

Hi, Tom have you  made progress yet?, I think I might be having a similar issue,except mine confirms update is saved  but still doesnt appear.

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1 Reply
Customer
(@churchorg)
Joined: 6 years ago

Member
Posts: 1

Having the same issue. Just downloaded, installed, and cannot change fields. It lets me save, but changes do not show (even after clearing cache).

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Posts: 4168
 Tom
Admin
(@tomson)
Famed Member
Joined: 9 years ago

All is fixed, please update wpForo to 1.4.2 version then update wpForo User Custom Fields addon to 1.0.1 version. Then delete all cache, navigate to Field settings tab and update options.

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