Hi there,
I am using User Custom Fields plugin for my wpforo forum : http://semapharma.fr/forum&source=gmail&ust=1667738344484000&usg=AOvVaw23KHwyhusmw774Aud6OWX K">semapharma.fr/forum
In order to allow any new member to subscribe to the newsletter during the registration process, I am using getresponse plugin.
The plugin is adding a checkbox on the registration form as you can see here.
The issue is that the email is not captured when an user is checking this box.
I reached out getresponse support, and they are telling me there is an issue with the registration form. As registration form is custumized with User Custom Fields plugin, I assume you might be able to solve the issue.
Here the information they provided me after some testing :
"It appears your registration form is not executing the required user_register action after registration - that action is associated to all hooks using data from registration form. Perhaps this is not a standard WP form but some custom one or one added via a different plugin.Also, the registration template must collect the standard values:user_emailuser_loginWithout those values and user_register action the subscription will not be triggered."
Could you please support on this issue ?
Best regards
Florian