[Solved] Missing User Groups Secondary  


Tim Rodman
Posts: 9
Customer
(@tim40)
Member
Joined: 2 years ago

I'm having the same problem as the one described in this post:
https://gvectors.com/forum/general-questions/secondary-usergroup-options-missing/

 

I have 2 Usergroups that can be marked as Secondary (1 Registered and 9 USA - Denver, CO):

 

But only one of them appears on the Account page for a user:

 

I am using the User Custom Fields addon. Does it have something to do with the value that is listed in this field?

5 Replies
Astghik
Posts: 3119
Admin
(@astghik)
Support Team
Joined: 2 years ago

Hi @tim40,

Please add the second Secondary usergroup in User Custom Fields add-on's Edit fields section. As shown below

3 => 1 Registred

4 => X your secondary usergroup

secondary usergroup

Tim Rodman
Posts: 9
Customer
(@tim40)
Member
Joined: 2 years ago

I tried all of these, but none of them worked. I also tried using a 7 instead of a 4 because 7 is the groupid in the database:

image

image

image

image

image

1 Reply
Astghik
Admin
(@astghik)
Joined: 2 years ago

Support Team
Posts: 3119

@tim40

Are you clicking on the "Save Changes" button after you're making any changes?

save changes

 

Tim Rodman
Posts: 9
Customer
(@tim40)
Member
Joined: 2 years ago

That was exactly the problem. I feel like an idiot 🙂

Thank you so much for your help!

1 Reply
Astghik
Admin
(@astghik)
Joined: 2 years ago

Support Team
Posts: 3119
Tim Rodman,
 
Glad to hear that the issue is solved. 

 

Share: