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About me section in profile not showing

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Posts: 5
Customer
Topic starter
(@omar-saeed)
Member
Joined: 3 months ago

I recently purchased and installed the wpForo Buyer Custom Fields (UCF) addon for my website ( https://mastersotl.com/ ), and I’ve encountered a recurring issue with the “About Me” section on member profiles.
Here’s what’s happening: When the UCF plugin is active, only admins can see the “c” field on member profiles. Regular registered users cannot see other members’ “About Me” fields, even though their user group permissions in wpForo are fully enabled (they have full view access for profiles and all fields). When I deactivate the UCF plugin, the “About Me” section immediately becomes visible to everyone again, just as it should. I also tried creating a new ‘textarea' field using the UCF addon and named it “About Me.” I added it to the Profile Page, set it to be visible to all users, and cleared all caches, but it still doesn’t show up for regular users. It seems that activating the UCF addon hides or overrides the visibility of the “About Me” field for non-admin members. Could you please look into this issue or let me know if there’s a fix or update that resolves it?


6 Replies
Posts: 5
Customer
Topic starter
(@omar-saeed)
Member
Joined: 3 months ago
Screenshot 2025 10 18 at 6.59.19 PM

Here's a screen shot of the privileges 


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1 Reply
Astghik
Admin
(@astgh)
Joined: 8 years ago

Illustrious Member
Posts: 6561

@omar-saeed 

We'll check and get back to you soon. 


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Astghik
Posts: 6561
Admin
(@astgh)
Illustrious Member
Joined: 8 years ago

@omar-saeed,

Please check the “Who can view” option in the User Custom Fields addon settings. Follow these steps:

  1. Activate the addon.
  2. Go to Dashboard > wpForo > Members Fields.
  3. Edit the “About Me” field section.
  4. Check the “Who can view?” checkboxes.

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Posts: 5
Customer
Topic starter
(@omar-saeed)
Member
Joined: 3 months ago

Thank you so much, that did it for me.


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Posts: 5
Customer
Topic starter
(@omar-saeed)
Member
Joined: 3 months ago

I also have another issue, is there a way when a user delete his/her account can delete their whole content as well, I know Admin can delete content, but I need people to delete their stuff as well, is there a way, because I tried the delete user account button, it will delete the user but it will keep their posts, so is there a way to delete the post as well without the admin?


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1 Reply
Astghik
Admin
(@astgh)
Joined: 8 years ago

Illustrious Member
Posts: 6561

@omar-saeed 

This depends on the type of user deletion you’ve set in the wpForo > Settings > Login & Registration admin page.

User Delete Method: Choose which method to use when user delete action comes. [Soft] option will not remove any content this user has already created. It’ll only remove the user with all account information. The posts’ author name will be changed to “Anonymous ID”. [Hard] option will remove the user data and any content this user has already created.


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