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[Solved] Installation error

 
wpForo Private Messages
Last Post by jan hartmann 4 years ago
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Posts: 4
 jan hartmann
Customer
Topic starter
Nov 10, 2019 1:17 am
(@jan-hartmann)
Member
Joined: 4 years ago
Hi
I bought a plugin for you wpForo Private Messages - Single Site License When I wanted to install it on my server, my server aborted the instalation and issued a total error what or should I do now I do not know myself so well please help me
Here's the text I've got from my server:
 

Beim Installieren des Plugins "wpforo-private-messages_1.2.2" auf der Website mit der ID "1" ist ein Fehler aufgetreten: PHP Fatal error: Uncaught Error: Call to undefined function WPF() in /var/www/vhosts/project-play.de/httpdocs/wp-content/plugins/wpforo-private-messages/includes/functions.php:114 Stack trace: #0 /var/www/vhosts/project-play.de/httpdocs/wp-content/plugins/wpforo-private-messages/includes/functions.php(30): wpforopm_activation() #1 /var/www/vhosts/project-play.de/httpdocs/wp-includes/class-wp-hook.php(286): do_wpforopm_activation(NULL) #2 /var/www/vhosts/project-play.de/httpdocs/wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters('', Array) #3 /var/www/vhosts/project-play.de/httpdocs/wp-includes/plugin.php(465): WP_Hook->do_action(Array) #4 /var/www/vhosts/project-play.de/httpdocs/wp-admin/includes/plugin.php(672): do_action('activate_wpforo...', NULL) #5 /opt/psa/admin/plib/modules/wp-toolkit/vendor/wp-cli/wp-cli/vendor/wp-cli/extension-command/src/Plugin_Command.php(304): activate_plugin('wpforo-private-...', '', NULL) #6 [internal function]: Plugin_Command->activate(Array, Array) #7 /opt/psa/admin/plib/modules/wp-too in /var/www/vhosts/project-play.de/httpdocs/wp-content/plugins/wpforo-private-messages/includes/functions.php on line 114 Fatal error: Uncaught Error: Call to undefined function WPF() in /var/www/vhosts/project-play.de/httpdocs/wp-content/plugins/wpforo-private-messages/includes/functions.php:114 Stack trace: #0 /var/www/vhosts/project-play.de/httpdocs/wp-content/plugins/wpforo-private-messages/includes/functions.php(30): wpforopm_activation() #1 /var/www/vhosts/project-play.de/httpdocs/wp-includes/class-wp-hook.php(286): do_wpforopm_activation(NULL) #2 /var/www/vhosts/project-play.de/httpdocs/wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters('', Array) #3 /var/www/vhosts/project-play.de/httpdocs/wp-includes/plugin.php(465): WP_Hook->do_action(Array) #4 /var/www/vhosts/project-play.de/httpdocs/wp-admin/includes/plugin.php(672): do_action('activate_wpforo...', NULL) #5 /opt/psa/admin/plib/modules/wp-toolkit/vendor/wp-cli/wp-cli/vendor/wp-cli/extension-command/src/Plugin_Command.php(304): activate_plugin('wpforo-private-...', '', NULL) #6 [internal function]: Plugin_Command->activate(Array, Array) #7 /opt/psa/admin/plib/modules/wp-too in /var/www/vhosts/project-play.de/httpdocs/wp-content/plugins/wpforo-private-messages/includes/functions.php on line 114

I've also bought a second plugin for you today wpForo - User Custom Fields - Single Site License that can be installed without any problems

6 Replies
Elvina
Posts: 1403
 Elvina
Nov 11, 2019 1:49 pm
(@elvina)
Support
Joined: 5 years ago

Hi @jan-hartmann,

There are two possible reasons that may cause the issue:

1. The wpForo was deactivated when you'd tried to activate the wpForo Private Messages.

2. The second reason the version of the wpForo is too old, you should update the plugin to the latest version.

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Posts: 4
 jan hartmann
Customer
Topic starter
Nov 11, 2019 6:04 pm
(@jan-hartmann)
Member
Joined: 4 years ago

Ok thanks for the message
but both points do not apply it was neither point 1 nor 2 my plugins are all up to date and it has not been sounded out

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1 Reply
Astghik
 Astghik
Admin
(@astgh)
Joined: 6 years ago

Illustrious Member
Posts: 5911
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Nov 12, 2019 5:55 pm
Reply tojan hartmann

@jan-hartmann

If for some reason you cannot install this plugin using WordPress plugin upload system please do that with this alternative way. Unzip, and then upload the /wpforo-private-messages/ folder to your /wp-content/plugins/ directory using an FTP application like FileZilla; or any other FTP program is fine also. Make sure you have not double /wpforo-private-messages/wpforo-private-messages/ directories nested inside each other, please correct this before you continue. Then in WordPress, go to WordPress Dashboard > Plugins, and then activate the wpForo Private Messages addon.

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Posts: 4
 jan hartmann
Customer
Topic starter
Nov 12, 2019 6:07 pm
(@jan-hartmann)
Member
Joined: 4 years ago

I did it as you wrote me that is the result

The plugin can not be activated because it produces a fatal error.

Warning: include (/var/www/vhosts/project-play.de/httpdocs/wp-content/plugins/wpforo-private-messages/includes/class-folders.php): failed to open stream: No such file or directory in /var/www/vhosts/project-play.de/httpdocs/wp-content/plugins/wpforo-private-messages/wpforopm.php on line 45

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1 Reply
 Tom
Admin
(@tomson)
Joined: 9 years ago

Famed Member
Posts: 4172
Nov 13, 2019 5:29 pm
Reply tojan hartmann

Hi @jan-hartmann

The error says some files are not uploaded successful or those permissions are set incorrectly in your server file system. Maybe your disk space is full, or the server file permission settings are incorrect. Please deactivate the wpForo PM addon, then delete addon folder /wpforo-private-messages/ in /wp-content/plugins/ directory using Hosting cPanle > File Manager tool or some FTP Client, for example FileZilla. 

And please make sure the folder is fully deleted. Then unzip PM addon installation pack and upload it in /wp-content/plugins/ directory again. Then navigate to Dashboard > Plugins admin page and activate it again.

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Posts: 4
 jan hartmann
Customer
Topic starter
Nov 13, 2019 7:49 pm
(@jan-hartmann)
Member
Joined: 4 years ago

Hi
so have read what you have written to me again and have examined all the files of / wpforo-private-messages and have noticed that some date wrong and I have also completely missing then I have the entire folder replaced and now it works correctly
Many thanks for your help

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