Hello, I purchased the private text messaging plugin, but the key isn't working. I'm getting the error: "Something went wrong: cURL error 28: Connection timed out after 10002 milliseconds." Could you help me?
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Jan 10, 2026 4:04 am
2 Replies
Jan 10, 2026 2:04 pm
Hi,
The reason for this problem could be one of the following:
- You have a security plugin that blocks requests from addons to gvectors.com. I recommend disable all security plugins and test it again.
- There may be network routing issues or blacklists affecting only certain IP ranges. Some services (like certain cloud providers) may have their own outbound restrictions. So please connect to your hosting support and make sure gvectors.com is not blocked by them.
- You website could be blocked by our system. however we've done a deep check and didn't found any limitation or data related to your website domain and IP address. Please let us know when you'll check the first two points.
Jan 17, 2026 7:05 pm
It's fixed now. I contacted my hosting provider to make the necessary adjustments and we released all the rules blocked by mod_security.
Thank you very much.