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[Solved] Emoticons Colors Missing?

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Posts: 14
Customer
Topic starter
(@engin-aksut)
Member
Joined: 2 years ago

Hello,

I just purchased, installed, and activated the emoticons with the license on my website.  Most emoticons and color selections are dimmed (greyed out) and can't be used. Please see the attachment.

Any help?

Screen Shot 2022 11 12 at 12.15.51
Topic Tags
9 Replies
Posts: 14
Customer
Topic starter
(@engin-aksut)
Member
Joined: 2 years ago

Please also note that Emoticons are not showing on my 3 other Boards (Forums) on the same website. 

Cheers

Reply
Kyle
Posts: 728
 Kyle
(@kylew)
Prominent Member
Joined: 3 years ago

HI @engin-aksut,

Press on the Grey Emoticon and enable the Status.

Please also note that Emoticons are not showing on my 3 other Boards (Forums) on the same website. 

please provide the boards URL and screenshot of the issue.

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6 Replies
Customer
(@engin-aksut)
Joined: 2 years ago

Member
Posts: 14

Thank you @kylew 

Emoticons are enabled for the first forum page.

However. Emoticons are shown on the other Forums

Screen Shot 2022 11 14 at 13.38.02

But when you click 

Screen Shot 2022 11 14 at 13.37.36

İts empty.

 

You will need an Admin Password in order to enter the Boards. How can I send it to you?

Cheers

Reply
Kyle
 Kyle
(@kylew)
Joined: 3 years ago

Prominent Member
Posts: 728

@engin-aksut,

Navigate to wpForo > Boards, edit the Board where the Emoticons aren't shown, Make sure that Emoticons addon is enabled for the board in the Addon field(bottom of the page)

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Customer
(@engin-aksut)
Joined: 2 years ago

Member
Posts: 14

Thank you @kylew 

Under each Board, the Emoticons are shown

Screen Shot 2022 11 15 at 12.39.52

But when I try to post or answer on one particular Board and click the small smiley face on the bottom right corner of the editor, 

Screen Shot 2022 11 15 at 14.23.37

nothing happens.

Please also note that I purchased the "Topic custom fields" addon but nowhere I can enter the license key.

Screen Shot 2022 11 15 at 14.29.46
Screen Shot 2022 11 15 at 14.32.20

 Thank you for your help

Cheers

 

Reply
Kyle
 Kyle
(@kylew)
Joined: 3 years ago

Prominent Member
Posts: 728

@engin-aksut,

please provide URLs of the Boards.

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Customer
(@engin-aksut)
Joined: 2 years ago

Member
Posts: 14

Thank you @kylew 

Any chance I could send you an Admin password? Because each board (Forum)  requires different access permission.

Reply
Kyle
 Kyle
(@kylew)
Joined: 3 years ago

Prominent Member
Posts: 728
Kyle
Posts: 728
 Kyle
(@kylew)
Prominent Member
Joined: 3 years ago

@engin-aksut,

The issue is fixed.

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