Can't upload .gif emoticon  


Wendell
Posts: 17
Customer
(@harnessmedia)
Member
Joined: 2 years ago

Screenshot: https://cl.ly/6ce823d8a239

I've created a new emoticon group, then tried to attach an animated gif emoticon and get the error above. I can upload the gif file just fine into the WordPress media library, but not via the emoticons addon area.

4 Replies
Astghik
Posts: 3391
Admin
(@astghik)
Support Team
Joined: 2 years ago

Hi Wendell,

We're going to check this issue. I'll update the topic asap. 
Reply
Astghik
Posts: 3391
Admin
(@astghik)
Support Team
Joined: 2 years ago

Hi @harnessmedia,

For testing reason please try upload another type of images (e.g. jpg), not gif.

It seems you're not allowed to create a new folder. Please check the Numeric valueof the folder and make sure it is set 755.

More info here:

https://www.siteground.com/tutorials/ftp/change-permissions/

Also please check and let us know is there a new folder created in the /wp-content/uploads/wpforo/emoticons directory. The folder is called a new emoticon group you've created.

 

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Wendell
Posts: 17
Customer
(@harnessmedia)
Member
Joined: 2 years ago

All of the folders are currently set to 755. It did automatically create my new folder for me with 755 permissions. I've just tried to upload a jpg and a png and neither would work.

https://cl.ly/48c34d7ba706

Is there a way for me to manually add them?

Reply
1 Reply
Astghik
Admin
(@astghik)
Joined: 2 years ago

Support Team
Posts: 3391

ok @harnessmedia,

Could you please send the admin login details to info[at]gvectors.com email address to allow us to check it?

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Share:
Green
Default
Pear
Black Emo
{green}:grinning:
{green}:wink:
{green}:face:
{green}:inlove:
{green}:sweaty:
{green}:surprised:
{green}:lovekiss:
{green}:laugh:
{green}:formalsmile:
{green}:displeased:
{green}:cool:
{green}:resent:
{green}:nerd:
{green}:screaming:
{green}:amazed:
{green}:sad:
{green}:deceitful:
{green}:starryeyes:
{green}:evil:
{green}:shocked:
{green}:tears:
{green}:sulky:
{green}:smile:
{green}:vomited:
{green}:hi:
{green}:afraid:
{green}:crazy:
{green}:rabid:
{green}:fighting:
{green}:nonoise:
{green}:blushed:
{green}:idontknow:
{green}:scared:
{green}:razz:
{green}:kiss:
{green}:eat:
{green}:shutmouth:
{green}:gape:
{green}:suspicious:
{green}:laughingoutloud:
{green}:bruise:
{green}:crying:
{green}:pray:
{green}:serious:
{green}:excitement:
:)
:d
:wink:
:mrgreen:
:neutral:
:twisted:
:arrow:
:shock:
:???:
:cool:
:evil:
:oops:
:razz:
:roll:
:cry:
:eek:
:lol:
:mad:
:sad:
:!:
:?:
:idea:
:hmm:
:beg:
:whew:
:chuckle:
:silly:
:envy:
:shutmouth:
{pear}:happy:
{pear}:smile:
{pear}:laugh:
{pear}:laughingoutloud:
{pear}:crying:
{pear}:exhausted:
{pear}:nerd:
{pear}:surprised:
{pear}:veryhungry:
{pear}:wink:
{blackemo}:laughtertotears:
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{blackemo}:love:
{blackemo}:inlove:
{blackemo}:shamefaced:
{blackemo}:heart:
{blackemo}:crazy:
{blackemo}:anguished:
{blackemo}:bruise:
{blackemo}:easymoney:
{blackemo}:exhausted:
{blackemo}:vampire:
{blackemo}:shutmouth:
{blackemo}:wink:
{blackemo}:carnival:
{blackemo}:flowers:
{blackemo}:hotdrink:
{blackemo}:party: