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Getting "Activation key does not exists" with EMBEDS plugin.


Manuel Manapat
Posts: 2
Customer
Topic starter
(@manuel-manapat)
Member
Joined: 1 year ago

Trying to activate the EMBEDS plugin but keep on getting this message after several attempsts

Activation key does not exists.  (the message should say "exist" without the letter s).

Please help as soon as possible 

thank you.

Manny Manapat

5 Replies
Elvina
Posts: 1403
Moderator
(@elvina)
Noble Member
Joined: 2 years ago

Hi @manuel-manapat,

Please provide us your order ID. 

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2 Replies
Manuel Manapat
Customer
(@manuel-manapat)
Joined: 1 year ago

Member
Posts: 2

@elvina

Order #34535 was placed on June 7, 2020 and is currently Completed.

Downloads

Product Downloads remaining Expires Download
wpForo Embeds - Single Site License June 7, 2021
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Elvina
Moderator
(@elvina)
Joined: 2 years ago

Noble Member
Posts: 1403

@manuel-manapat,

Please make sure you don't rename the folder it must be wpdiscuz-embeds.

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Manuel Manapat
Posts: 2
Customer
Topic starter
(@manuel-manapat)
Member
Joined: 1 year ago

that is what the folder is named now. 

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1 Reply
Elvina
Moderator
(@elvina)
Joined: 2 years ago

Noble Member
Posts: 1403

@manuel-manapat,

We've just moved your topic in the correct subforum. You opened it in the wrong place, that caused the misunderstanding.

Also, please make sure the folder name is wpforo-embeds.

Also, we suggest you delete the addon, then activate it again from the Dashboard to make sure the folder name is correct.

Also please don't use the FTP client for this.

 
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