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[Solved] Comments didn't cross post

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Posts: 11
Customer
Topic starter
(@moonshadows)
Member
Joined: 5 years ago

I just installed Cross Posting. I chose my last blog post (with two comments) to test the cross posting. When I updated the blog post, it did cross post to my forum, but it did not cross post the comments.

Blog Post: https://fiddlingforolderfolks.com/trigger-finger/

Forum Cross Post: https://fiddlingforolderfolks.com/community/overcoming-obstacles/trigger-finger/  

Screenshot of addon settings:

cross posting settings
14 Replies
Posts: 11
Customer
Topic starter
(@moonshadows)
Member
Joined: 5 years ago

Found the problem and tried to cross post another blog post. This one carried over the comments.

https://fiddlingforolderfolks.com/community/exercises-practice/learning-a-fiddle-tune-by-ear/

1 Reply
Elvina
(@elvina)
Joined: 5 years ago

Support
Posts: 1403

@moonshadows,

Please navigate to Dashboard > Forum > Settings > Forum Accesses admin page, make sure the "Can view reply" is enabled and check again. See the screenshot below: 

accesses
Posts: 11
Customer
Topic starter
(@moonshadows)
Member
Joined: 5 years ago

Thanks @Elvina I looked and that option is already checked.

After the 2nd blog post I tried did carry over the comments, I deleted the first one that didn't and cross posted it again. The comments still didn't appear.

1 Reply
Elvina
(@elvina)
Joined: 5 years ago

Support
Posts: 1403

@moonshadows,

We don't find such an issue on our test website. This is something specific on your site.

Could you please send the admin login details to info[at]gvectors.com email address to allow us to check it?

Posts: 11
Customer
Topic starter
(@moonshadows)
Member
Joined: 5 years ago

@Elvina

Sent.

1 Reply
Astghik
Admin
(@astgh)
Joined: 6 years ago

Illustrious Member
Posts: 5874

Hi @moonshadows,

Please navigate to Dashboard > Forums > Tools > Debug Tab > Tables Sub-Tab, click on the [Solve database problems] button.

Solve database problems

 

And let us know. We'll continue checking. 

Posts: 11
Customer
Topic starter
(@moonshadows)
Member
Joined: 5 years ago

@Astghik

When I clicked the Solve database problem, the message became " No Problems Found in Database"

Checked the "Trigger Finger" cross post...still just showing your test post.

1 Reply
Astghik
Admin
(@astgh)
Joined: 6 years ago

Illustrious Member
Posts: 5874

Thank you @moonshadows,

We'll continue testing. Please wait a bit I'll update the topic asap.

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