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Cannot Attach PSD file because Image Cannot Be Resized

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Posts: 2
Customer
Topic starter
(@h2oskierc)
Member
Joined: 6 years ago

See screenshot attached.  I cannot attach a Photoshop PSD file to our forums because it cannot be resized.  Is there a workaround for this?

2018 01 23 (1)

 

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Posts: 4172
 Tom
Admin
(@tomson)
Famed Member
Joined: 9 years ago

Please make sure PSD is allowed in Advanced Attachments addon settings. It's located in Dashboard > Forums > Settings > Addons > Attachments Tab.

wpForo Add PSD File Type in Advanced Attachments

If this doesn't help, please zip the PSD file before uploading till we check and update the addon.

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Posts: 2
Customer
Topic starter
(@h2oskierc)
Member
Joined: 6 years ago

Thanks Tom,

PSDs are allowed in addon settings.  Sorry for the delay in getting back to you.  I thought I had subscribed to this thread, but never got a notification.  I appreciate your help!

Chris

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Posts: 4172
 Tom
Admin
(@tomson)
Famed Member
Joined: 9 years ago

Please update the addon and wpForo to latest versions. then delete all caches, do Ctrl+F5 on forum front and test it again.

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