Attach Files link is not opening the browse window  

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gerdt@imdalpine.org
Posts: 5
Customer
(@gerdtimdalpine-org)
Member
Joined: 9 months ago

I have recently registered and installed the  Advanced attachments plugin. No errors during the install.

The "Attach Files" text shows up when editing and adding posts, but the paperclip graphic does not and clicking on "Attach Files" does not pop up the file browse window. 

I've read through all of the posts in this forum looking for the fix to no avail. I have cleared all caches since installing the addon.

The forum URL is:  https://www.imdalpine.org/alpine101/forum

Do you have any suggestions for me?

 

14 Replies
Astghik
Posts: 2651
Admin
(@astghik)
Support Team
Joined: 2 years ago

Hi gerdt@imdalpine.org,

Please register a new user (who has a permission to attach files) and send login details to info[at]gvectors.com email address to allow us to check it. 

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KelvinAyoub
Posts: 3
Customer
(@kelvinayoub)
Member
Joined: 9 months ago

Have found solution for this? I am having the same issue.

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Astghik
Posts: 2651
Admin
(@astghik)
Support Team
Joined: 2 years ago

@gerdtimdalpine-org,

Could you please deactivate the "Speed Booster Pack" plugin and check again. 

@kelvinayoub

if you use the "Speed Booster Pack" plugin deactivate it and check again.

Otherwise please register the new user and send login details to info[at]gvectors.com email address to allow us to check it.

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2 Replies
KelvinAyoub
Customer
(@kelvinayoub)
Joined: 9 months ago

Member
Posts: 3

I don't have speed booster plugin. I have sent login credential to the mentioned email.

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gerdt@imdalpine.org
Customer
(@gerdtimdalpine-org)
Joined: 9 months ago

Member
Posts: 5

I don't have Speed Booster Pack installed as a plugin.

 

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Astghik
Posts: 2651
Admin
(@astghik)
Support Team
Joined: 2 years ago

@kelvinayoub,

Please check your website configuration. All files are trying to load from ext/ path, this causes the errors on your website. You have js errors on your website backend as well. Please contact your website developer to change this configuration.

wpForo

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1 Reply
KelvinAyoub
Customer
(@kelvinayoub)
Joined: 9 months ago

Member
Posts: 3

Yes, this is set by WP Hide & Security Enhancer a security plugin to hide wordpress. Knowing that is the cause of the issue helps to find a work around. Thank you.

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