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Active Commenters Tab Discloses User E-mail  


Ali
Posts: 13
 Ali
Customer
(@alip)
Member
Joined: 4 months ago

Hello! My WP Discus Widget is great, but in the 'Active Commenters' tab, it's displaying a registered User's e-mail address instead of their Username.  Please see attached for a screenshot of the issue, as well as the back end settings for this particular person

usernameback
widget

.  Their username is not their e-mail, so I'm not sure why this would be happening.  FYI:  The other 2 commenters displayed are Guests, not registered users.

8 Replies
Ali
Posts: 13
 Ali
Customer
(@alip)
Member
Joined: 4 months ago

Oh!  I should also add that I am using Ultimate Member and have integrated it in my functions.php file

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7 Replies
Astghik
Admin
(@astghik)
Joined: 2 years ago

Support Team
Posts: 3825

@alip,

Please send the admin login details to info[at]gvectors.com email address. I'll ask the developers to check the issue for you. 

 

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Ali
 Ali
Customer
(@alip)
Joined: 4 months ago

Member
Posts: 13

@astghik Thank you!  Just sent the login details via e-mail. 

 

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Astghik
Admin
(@astghik)
Joined: 2 years ago

Support Team
Posts: 3825

Thank you @alip,

The developers checked your website many times and don't find such an issue. It always displayed the Mane of the user (not email address). Could you please provide us a little bit more info about the issue and when exactly you've faced with it. 

 

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Ali
 Ali
Customer
(@alip)
Joined: 4 months ago

Member
Posts: 13

@astghik It appears to be isolated to one user.  Did you see the screenshots attached?  The Active Commenters tab was displaying that user's e-mail address!

 

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Astghik
Admin
(@astghik)
Joined: 2 years ago

Support Team
Posts: 3825

@alip,

Please watch the video below: https://www.screencast.com/t/fg3Vm6gqOs9

 

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Ali
 Ali
Customer
(@alip)
Joined: 4 months ago

Member
Posts: 13

@astghik Hmmm...  Ok, so, the issue seems to not be happening right now, but it did happen a few days ago, and I attached a screenshot of it.  Any theories on why that would be?

 

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Astghik
Admin
(@astghik)
Joined: 2 years ago

Support Team
Posts: 3825

@alip,

I'm sorry, but I have no clue about this.

I'll not close this topic. Please let us know asap, once you see the issue again. 

 

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