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[Closed] Clear the number of notifications bell on click


danniee
Posts: 104
Customer
Topic starter
(@danniee)
Member
Joined: 3 years ago

Thank you for fixing it. However, when clicking the bell to check notifications, it does not clear the number of notifications on the bell and the message boxes keep appearing even when you have clicked to close them. If you look at Facebook for example, once you have clicked to check your messages, the number is cleared from the bell. It's a bit annoying that you have to delete all messages to get rid of it.

Thank you guys for a great job. Love the extension.

3 Replies
2 Replies
Astghik
Admin
(@astgh)
Joined: 4 years ago

Support Team
Posts: 5139

@danniee,

The notifications will be read once the link on the notification is being clicked. Each notification has its own link. 

image
danniee
Customer
(@danniee)
Joined: 3 years ago

Member
Posts: 104

@astgh no I mean, when the bell displays 3 notifications, for example, shouldn't that number disappear from the bell once I have clicked the bell? That's how notification bells normally work.

Tom
Posts: 3752
 Tom
Admin
(@tomson)
Support Team
Joined: 7 years ago

@danniee,

The notification information is too small, you should click to see the comment. If you've not clicked, yet, then you've not seen the notification content. If you've not seen the notification content, then you'll still see the number of new notifications. This is the way the addon works. I'm sorry, but we're not planning to change this logic. The notification should make sure that it has been read before the number is reset. In any case, we'll add your suggestion in the to-do list and try to make this optional in the future.

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