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Allows to mention certain comments and users

6 Posts
3 Users
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Posts: 2
Topic starter
(@developer11)
New Member
Joined: 3 years ago

Hello,I have use “wpDiscuz – User & Comment Mentioning” addon to mention users in comment section,But it’s not working at all, i have did all settings as per document guidance but it’s not working please help me. i followed below steps:
1)plugin activate
2)plugin options enable : https://prnt.sc/YYzY_gy4Eg82
3)related comment form option: https://prnt.sc/3SOf5Q7NqZeC
Do I have to set any form special fields?

i want users selector like this: https://prnt.sc/FRXUK5LKrAOY

Please guide me.

5 Replies
Astghik
Posts: 6444
Admin
(@astgh)
Illustrious Member
Joined: 8 years ago

@developer11,

Please leave the example URL to allow us to check the issue. 

BTW, could you please provide your order number? Your account doesn't have the [Customer] label. 

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2 Replies
Customer
(@william-coombe)
Joined: 3 years ago

Member
Posts: 2

@astgh the developer is acting on behalf of me.

Order #42411

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Customer
(@william-coombe)
Joined: 3 years ago

Member
Posts: 2

@astgh the website is a members only site so I can't publicly give you the URL.

If you need the info to access the website, please email me

Reply
Posts: 2
Topic starter
(@developer11)
New Member
Joined: 3 years ago

@astgh Hello,

Url is private so I can not share. But here is screenshot for example:  https://prnt.sc/vzt3A-G1Zs6H

In the screenshot highlight field I want to apply @xyz user functionality(https://prnt.sc/FRXUK5LKrAOY )... also we have done all the settings regarding this plugin which I told you in the above comment.

Please look at all the screenshots and guide me If anything is required then let me know.

Thank you!

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1 Reply
Astghik
Admin
(@astgh)
Joined: 8 years ago

Illustrious Member
Posts: 6444

Dear @developer11, @william-coombe

But here is screenshot for example:  https://prnt.sc/vzt3A-G1Zs6H

Judjing the screenshot the "Load Rich Editor" option is somehow disbled.  

The rich editor looks like this: 

Make sure the caches are deleted. If you still see the isse PM me the URL: https://www.screencast.com/t/hVmt81paQy

 

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