Private comment not send to Post Author  


Pascal ter Horst
Posts: 3
Customer
(@gugpascal)
Member
Joined: 5 months ago

Hi All,

I can't find out (or find a setting) so the Author of a post receives a notification for a Prive or Public comment made under a post. Notifications are send to the admins. I am probably overseeing an setting for it so hope I can get some directions.

this is the site: https://horse-sale-paarden-kopen-verkopen.nl

thx.

 

 

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5 Replies
Elvina
Posts: 435
Moderator
(@elvina)
Reputable Member
Joined: 5 months ago

Hi @gugpascal,

Please navigate to Dashboard > Settings > Discussion admin page, make sure the " " is enabled. If this option is enabled, the current post author and administrators receive notification once a new comment is posted.

More info here:

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Pascal ter Horst
Customer
(@gugpascal)
Joined: 5 months ago

Member
Posts: 3

@elvina

Hi, I have double checked this but no Malis send. The notifications are send and received by the admins but not the Author.

I use mandrill for outbound email so I can monitor this well.

Any thoughts?

Thanks in advance.

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Elvina
Moderator
(@elvina)
Joined: 5 months ago

Reputable Member
Posts: 435

@gugpascal

yes, you are right, currently wpDiscuz Private Comments doesn't have such a feature.

However, the feature will be added in the next version release.

 

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Pascal ter Horst
Customer
(@gugpascal)
Joined: 5 months ago

Member
Posts: 3

@elvina

Thank you for your answer. I am a little bit confused, how does the author know that there is a message? 

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Elvina
Moderator
(@elvina)
Joined: 5 months ago

Reputable Member
Posts: 435

@gugpascal,

The author of the post will receive the notification about the new comment.

 

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