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Where's the download page?  


William Hartanto
Posts: 14
Customer
(@william-hartanto)
Member
Joined: 5 months ago

Hello, i'm already fullfill my payment and already get the email from 2checkout.
But in my account page, the invoice status is: payment pending.
Could you check this for me and inform to me how to download the bundles? We're kinda hurry because we want to launch our site on Monday. Thank you.

3 Replies
Tom
Posts: 3270
 Tom
Admin
(@tomson)
Support Team
Joined: 6 years ago

Hi @william-hartanto,

Somehow the order was not set completed right after the payment. But it's already set and you should receive email with the order details. Also, you can find all information in your account page: https://gvectors.com/my-account/

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John Salerno
Posts: 2
Customer
(@john-salerno)
Member
Joined: 1 month ago

I received an email saying $25 payment was authorized. This is a valid payment. And yet, the merchant is showing "payment pending". Which is actually the case?

Reply
1 Reply
Astghik
Admin
(@astghik)
Joined: 3 years ago

Support Team
Posts: 4512
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