Professional WordPress Plugins and Services. wpDiscuz, WooDiscuz, Advanced Post Pagination
Hey Guys, i got some issues here getting your Plugins to work:
I Installed and Activated the Plugin and also inserted my license Key, but no Front-End moderation is available like shown in your Screenshot or the Demo-Page.
This is a post with 2 Unapproved Comments:
Any ideas?
Hi @simon-muller,
Could you please totally disable WP Rocket cache (with CDN) during this support period?
Please view https://gvectors.com/forum/wpdiscuz-user-comment-mentioning/user-comment-mentioning-no-list-ist-shown/#post-23806 for explaination. I can't disable my cache, because this is a live enviroment.
Ok, then we should have an admin access to play with the Rocket cache settings and find the conflict point on your website. There should be a one small option in Rocket Cache plugin that causes all this issues. We should find it. For example, this could be JS minification sub-option or Lazy Load option, something like that...
We can check it within 1-24 hours if you send admin login details to support[at]gvectors.com email address.
@tomson Like i said in https://gvectors.com/forum/wpdiscuz-user-comment-mentioning/user-comment-mentioning-no-list-ist-shown/#post-23806 Â , i already sent the login credentials (For Live & Dev Enviroment ;))
The wpDiscuz Frontend Moderation sends the JSON data, but when data is returned it can not parse from JSON, that caused the issue.
The probable reason may be a wrong server configuration or the plugin conflict.
You can create a create a staging copy of your website and try to find the reason of the issue, by deactivating the plugins and check the server configuration.
If you will not be able to find the reason of the issue, just contact us via support[at]gvectors.com email address and ask for a refund.
Also please set the email subject " refund.
