Sorry, just deactivated, deleted, installed again and activated but still no joy, I have sent you the logins via email as requested. If you could take look that would be awesome 🙂
Thanks
Sean
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Our team is currently on holiday, so support will be limited during this period. Response times may be slower than usual, and some inquiries may be delayed. We appreciate your patience and understanding, and we’ll resume our usual support by the end of August.
Aug 17, 2016 6:03 pm
Aug 17, 2016 6:45 pm
Hi Sean, thank you for access data, but we can't edit our addon and debug it, The Edit Plugin menu is not available for us.
Also you have a JS error, which comes from masonry-ordered.tasuki.org. Please fix this JS error, this may be a direct reason of addon problem. If you have some plugin which uses this domain resources please deactivate and delete the cache. Here is the screenshot:
Aug 17, 2016 7:09 pm
Hi,
Thank you for the reply, what do you mean you cant edit your addon and debug. Could you login with the details I gave? Or is this because our site is not a standard WP installation?! Can I FTP anything to get you the debugger working?
I 'think' that error has been there ages, and is unrelated. I can get a dev to take a look at this tho in the meant time. I no dev though!!
Cheers
Sean
Aug 17, 2016 7:28 pm
I have also just tried deactivating and deleting the cache plugin, but still no joy 🙁
Is this not a common problem, have you never seen this before then??
Aug 18, 2016 10:49 pm
Hi Sean,
Please update the add on to 1.1.4