[Solved] Screen on pages without comments  


Alfonso González
Posts: 10
Customer
(@alfonso-gonzalez)
Member
Joined: 2 months ago

Hi,

I've purchased and installed this plugin but i have a issue. The author info works fine in pages/posts with comments, but in other pages there is loading a little screen (div id="wcaiInfo") that must be hidden or directly not loading

Clipboard02
Clipboard01

.

I've attached 2 screenshot

6 Replies
Elvina
Posts: 258
Moderator
(@elvina)
Reputable Member
Joined: 3 months ago

Hi @alfonso-gonzalez,

Please follow this support topic.
https://gvectors.com/forum/wpdiscuz-comment-author-info/breaking-design/#post-16041

Problem should be solved.

If the problem still exists, please leave the URL to allow us to check it.

5 Replies
Alfonso González
Customer
(@alfonso-gonzalez)
Joined: 2 months ago

Member
Posts: 10

@elvina

Hi! The url link is 404 error.

Elvina
Moderator
(@elvina)
Joined: 3 months ago

Reputable Member
Posts: 258

@alfonso-gonzalez,

I don't follow you.

Is your issue solved by using the code mentioned in the support topic?

If not leave the URL of the page to allow us to check it.

 

Alfonso González
Customer
(@alfonso-gonzalez)
Joined: 2 months ago

Member
Posts: 10
Elvina
Moderator
(@elvina)
Joined: 3 months ago

Reputable Member
Posts: 258
Alfonso González
Customer
(@alfonso-gonzalez)
Joined: 2 months ago

Member
Posts: 10

@elvina

OK! Thanks so much!

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