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After posting a comment, there is no automatic refreshing of the page


Nana Berben
Posts: 1
Customer
Topic starter
(@nana-berben)
Member
Joined: 3 weeks ago

Hi,

When adding a comment to a page, after having pressed the 'Post Comment' button, nothing happens. The only thing that happens is that the default 'Join the discussion' text in the comment box appears over the comment.
It seems to the user that the comment is not added, as the page doesn't refresh, and the comment does not automatically appear below, in the thread. I've refreshed the page myself, and then the warning comes up 'information you've entered might not be saved'. After pressing 'Leave Page' the comment shows up in the thread. And also the emoji in the comment does not display.
https://poitutorials.com/learn/all-the-shapes-with-ronan-and-vojta-stromboli-retreat/?list=6458
Thank you, Nana

screenshot poitutorials.com 2021.11.11 13 55 20
Screenshot from 2021 11 11 13 55 36

 

1 Reply
Astghik
Posts: 5127
Admin
(@astgh)
Support Team
Joined: 4 years ago

Hi Nana

The only thing that happens is that the default 'Join the discussion' text in the comment box appears over the comment.

Please watch this video: https://www.screencast.com/t/Bb9DAnOd

The comment we've made just has an unapproved status, but it was added fine. 

 And also the emoji in the comment does not display.

The issue comes from the database character sets and collation. Just contact your server support and ask them to 

Please watch this video, you'll see the message. https://www.screencast.com/t/UqJwEwGyFE

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